Testimonials

Craig Blakeley, Store Manager at Leigh DW Sports Retail

I have been a store manager for DW Sports since it was founded in 2009. Before that I was a store manager for JJB Sports for 5 years having worked my way up from a temporary Christmas position.

As you can tell by my length of service, DW Sports is a great place to work! It is an organisation that that promotes great customer service and offers its employees daily challenges to keep the day stimulating.

Great customer service is the reason I love working in retail. I strive to make sure that customers have the best experience in my store. The training and support materials provided by the company help to make this possible, as well as being given the autonomy to recruitment and develop my own team.

DW Sports challenges it’s Store Managers with targets and KPI’s and this drives us to perform; for our area and for the Company. There is a supportive and motivating relationship between the Store Managers and our Area Manager and we all work together to achieve our goals.

DW Sports is a company that challenges its employees to achieve more and help us to become successful, they value their customers and their employees.

 

Lisa Hornby, Footwear Supervisor at Leigh DW Sports Retail

I have worked for DW Sports Fitness First for nearly 7 years. I first started off as a part time Sales assistant in 2012 working just 16 hours a week. 2 years later I was promoted to a full-time contract being a Footwear Supervisor. DW Sports are giving me the chance to better myself by putting me on a course we’re I can achieve my level 2 in Management.           

Before starting at DW Sports Fitness First, I worked for Fitness First for 8 years we’re I started off as a Gym Instructor and worked my way up to be A Member Service Manager.

I’ve always had a passion for Sport and fitness throughout my life. I Used to teach Street Dancing, compete in competitions. I love running. I’m currently training to do Half a Marathon in May in Manchester.

What I love about my job is that its challenging, but in a good way. I enjoy speaking to customers and helping them find the product they want. It is rewarding but most of all it is the people I get to work with. We are more than just work colleagues, we are like a family. We help each other and that’s what makes a good team.

 

Elizabeth Holland part time sales assistant.

In February 1999 I started work at JJB Sports which is now DW Sports Fitness First. I started in a new store as a Supervisor.

After becoming a mum to 2 boys that are the best part of me, I returned to work as a part time sales assistant as I still wanted to be part of the team.

I feel proud that I am part of a successful team for over 20 years, I have worked with many of my current team for many years and believe we help each other with all aspects of life, work as well as our personal lives, which I value a lot.

A vital area of my role is visual merchandising and I enjoy and take great satisfaction when I have completed a task.

I particularly love interacting with customers as customer service is the number 1 priority at all times. We get to meet lots of people which I enjoy as I feel that I am a friendly person and will help to customer with their needs by using the training that we receive on a daily basis.

 

Donna Grundy – Store manager Blackburn

I started working for DW Fitness First (formerly JJB) 20 years ago as a Saturday girl working on the footwear department.  I worked my way up over the years having various different roles at different locations throughout the north west, at one time being a duel site manager of two large DW stores which was challenging  but extremely rewarding.

I am currently the store manager of Blackburn OOT and absolutely love my position here and won the manger of the year for our area (North west) at our last conference.  I have a fantastic team who back me up every day and have the same goal which is to achieve targets, have a store that is visually merchandised to a very high standard but most importantly deliver outstanding customer service.

It is a pleasure and privilege to work for DW Fitness First – bring on the next 20 years!!! Who knows what’s next??