Events Assistant​ - Colchester

Events Assistant​ - The Crowne Plaza Resort, Colchester

Job Responsibilities

• Responsible for function rooms setting up, which will including polishing glassware, cutlery, cups, stocking the hot and cold buffets, cleaning and stocking the sideboards, ensuring correct levels of linen, crockery, cutlery and silver is available throughout service, cleaning and replenishing of the cruets / condiments and returning used linen and collecting fresh;
• Responsible for the cleanliness of all equipment used in the function rooms and ancillary areas;
• Check that function tables are correctly laid up according to the standards of the hotel before any dishes are served;
• Assist in the service of drinks when instructed by the Supervisor;
• Ensure tables are cleared and debris removed in the agreed manner;
• Have knowledge of food service techniques in order to serve all food correctly and to the required standard;
• Have complete knowledge of the menus, wines and specialities offered on the day and to be able to advise guests as necessary;
• Assist when required to take guests food orders;
• Carry out any other reasonable duties as deemed appropriate by a supervisor;
• Deal with all customer and guest comments or complaints and to pass on any relevant information to the Supervisor or Manager;
• Act in a polite & courteous manner to all guests and visitors to the hotel at all times; and
• Adhere to Customer Service essentials.

What's on Offer

• Discounted Gym and Golf Membership;
• Discounted Spa Treatments and Products;
• Birthday Lunches in the Brasserie;
• IHG and M&T Hotel Discounts;
• Discount off Starbucks within the resort;
• Employee Coin Reward Scheme;
• Free staff meals within the canteen when on shift;
• Plus much more including local company discounts.

Job Type: Full-time