Chalet Host - Relocation to the French Alps

The French Alps
Competitive
15 Feb 2019
13 Mar 2019

Chalet Host - French Alps

This is a diverse and extremely challenging “hands on” role assisting the Chalet Manager in delivering 5* service experience. The main emphasis in this role is on customer service, the key objective being to deliver a world-class hospitality service and to create unique and memorable holiday experiences for every client.

Main Responsibilities

  • customer service delivery – incl. service of breakfast, afternoon tea and formal evening meal, housekeeping of all bedrooms and bathrooms (laundry, cleanliness and presentation throughout the chalet) and central areas
  • proactive communication with guests to ensure all queries are answered and any special requests are met at the earliest opportunity
  • general chalet maintenance – reporting issues to the chalet manager
  • maintaining general hygiene, health and safety standards
  • maintaining and improving local supplier relations
  • managing the chalet on the chalet managers day off
  • assisting covering the chauffeur duties when required
  • assisting with providing cooked breakfast when required

Package

Competitive salary, great accommodation and meals, travel to and from the Alps, 2 days off per week, full area lift pass, ski hire and winter sports insurance. Plus the opportunity to work in world class chalets for a company that cares.

Candidate Profile

We are looking for the following key personal qualities and attributes:

  • highly professional with a 5 star service mentality

  • positive and flexible attitude

  • proactive, work well under pressure with great attention to detail

  • team player is essential

  • well presented at all times

Skills and Abilities Required

This role would suit individuals with the following skill set:

  • minimum 3 years hands-on service experience – 4/5 star hospitality or silver service experience
  • excellent interpersonal skills
  • excellent organisation/time management skills
  • full UK driving licence is essential
  • conversational French is desired
  • knowledge of ski resorts/season life is desirable
  • highly professional with a 5 star service mentality
  • positive and flexible attitude
  • proactive, work well under pressure with great attention to detail
  • team player is essential
  • well presented at all times

All applicants must have a:

  • UK bank account
  • UK National Insurance Number
  • European passport