Relationship and Events Manager - Birmingham

Relationship and Events Manager - Fazenda Birmingham

From £25,000 to £28,000 per annum

Hours of work: 42 hours per week, over a combination of weekdays, weekends and evenings

We are looking for a confident, friendly and experienced Relationship and Events Manager to assist with business development, marketing, PR and the generation and smooth running of events within our newest restaurant: Fazenda Rodizio Bar and Grill Birmingham.

About Us

Fazenda is an upmarket, stylish, Brazilian style Rodizio restaurant brand. It is part of a young but rapidly growing, award-winning company (recently shortlisted for Best Hospitality Employer in the 2018 Cateys), which has achieved success based on novel concept and management efforts to create an amazing environment both for customers to dine in but also for staff to enjoy working in.

At Fazenda we pride ourselves on investing in a happy, knowledgeable, motivated team who in turn give 100% to our guests. As a growing business, there will be opportunities for career development within the company and we are committed to training and developing people, so you can expect personal development, as well as access to a range of other generous company benefits.

Our Fazenda family is growing, and we’re proud to announce our arrival to the flourishing food and drink scene of Birmingham this year. As such, we’re looking for a driven, enthusiastic and creative Relationships & Events Manager to join our team!

About the role

The successful candidate will be accountable for generating new business for Fazenda, raising and maintaining brand awareness and developing strong relationships. You will be involved in a range of PR and marketing activities, working closely with the marketing team and colleagues across the restaurant to create, develop and deliver events both internally and externally.

You will be expected to work closely with the Front of House team and assist with reservation management and maximisation in addition to having a presence within the restaurant during service.

RESPONSIBILITIES

• You will be expected to initiate and develop the following activity:
• Assist the Relationship Marketing Manager and Brand Manager in creating, developing and delivering a strategic pre- and post opening strategy, including working closely with the PR company including launch and media events.
• Build and develop strong working relationships across all departments within the restaurant to continuously maintain product and process knowledge
• Drive business through creating and developing corporate relationships across various sectors within the professional services
• Act as a brand ambassador and be the face of Fazenda at networking events
• Establish brand partnerships across many sectors including hospitality, retail and tourism
• Identify and work with key local influencers
• Create, develop and maintain a database for generic and targeted marketing
• Manage the end to end process of on-site and off-site events
• Development and maintenance of a forward planned diary of events, meetings, networking and competitor monitoring
• Work closely with the social media team specifically to ensure social media content reflects local news, activity and upcoming events
• Regularly update the FOH teams regarding important guests and events
• Produce and deliver a comprehensive local marketing plan in line with the needs of the restaurant
• Track and report on activity along with the General Manager and Deputy General Manager, relating it to sales and footfall in the restaurant.
• Meet individually set targets and KPI’s
• Report to both General Manager and Relationship Marketing Manager on a weekly basis

DESIRED PERSONAL SKILLS AND EXPERIENCE

• Immaculate personal presentation and a professional, confident and enthusiastic approach to work
• Marketing degree or equivalent
• Strong organisational skills, self-discipline and attention to detail
• High levels of commercial knowledge and awareness regarding the food, hospitality and tourism industries
• Impeccable and adaptable written and verbal communication skills
• Immaculate personal presentation
• Adaptable and proactive with great initiative
• Flexibility
• Ideally some experience of working in a relationship management role or similar
• Genuine concern for maintaining high standards and providing the best guest experience possible