Website Optimisation Specialist

Website Optimisation Specialist

purpose 
The website optimization specialist is responsible for shaping and optimising the user experience and conversion rate of our digital channels through data analysis, testing and UX patterns. They will support the optimisation and CRO function within the e-commerce team and apply user research techniques and findings in order to rapidly eradicate pain points in user journeys with innovative solutions, test new concepts and proactively implement improvements.

 key responsibilities

Test ideas conception and planning Work with development and digital teams to formulate, ideate and prioritise test ideas. Manage experimentation roadmap Build and maintain a knowledge base of test results, data analytics (results), survey results, etc. Stay ahead on best practices and latest trends in web analytics and conversion rate optimisation tactics Closely working with online marketing and content specialists Support User Researcher with relevant activities

qualifications / skills - required

Analytical and curious mindset Hands-on approach: you like to deep-dive into the data and tooling Self starter Working knowledge of e-commerce analytics methods and platforms (Google Analytics) Basic HTML knowledge Data-driven Experience working within a digital environment Experience with Agile working Good presentation skills Understanding of user design principles

qualifications / skills - nice to have

Knowledge of UI/UX and ability to execute it CSS, Javascript Experience using A/B testing tools (Google Optimize, Optimizely etc.) Knowledge of user research techniques and methodologies Knowledge of hotel/hospitality industry

locations / hours

Voorschoten Support office, or London. This is a full-time position.  

This vacancy will be visible on our recruitment platforms and career page until December 19th. We plan to start the first round of conversations with the selected candidates on Monday, November 29th. Starting date for this role is forecasted for February 1st, 2022.

citizenM is an affordable luxury hotel chain for mobile citizens of the world. With style that will knock your socks off, we offer citizens a real home from home, plus the world’s fluffiest pillows. Our typical guest is a frequent traveler who is quality and design driven, and value conscious. We currently have hotels in the Netherlands, France, UK, Switzerland, Denmark, USA and Asia, with more to come soon. We are proud to put hospitality back into the hospitality industry, and have received numerous awards for our groundbreaking approach. We like to do things differently. This means our hotels are not traditional… and neither are our support offices. We're open-minded, with kind hearts and global minds. citizenM loves diversity. We are an equal opportunity employer and welcome applications from anyone.

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