Fitness Instructor - Liphook
- Recruiter
- Champneys Health Spa
- Location
- Liphook, Hampshire
- Salary
- Competitive
- Posted
- 21 Feb 2018
- Closes
- 21 Mar 2018
- Job Type
- Part Time
Fitness Instructor - Champneys Health Resort Forest Mere 32 hours
The Wellbeing and Fitness Instructor will assist team members in the day-to-day running of the Department/Club and ensure that the guests/members needs with exceptional customer service provided at all times.
DUTIES AND RESPONSIBILITIES
- Operate as a positive and key member of the Fitness and Wellbeing team, focussed in achieving the departmental aims and objectives.
- Delivery of a variety of classes and services.
- Actively promote and sell all wellbeing and fitness services to raise the profile of the department and demonstrate its value to guests and members.
- Carry out and ensure all standards and procedures relevant to your own skills list meet the department’s professional standards.
- Ensure that the company customer care standards are maintained when interacting with guests/members.
- Operate with highly motivated and enthusiastic outlook and set an example to colleagues, guests and members.
- Exhibit good communication skills and deliver all/any department information to all guests, members and colleagues effectively and maintain discretion where appropriate.
- Maintain a clean, safe and welcoming environment for the enjoyment and welfare of guests and members, in accordance with the company’s health and safety legislation.
- Attend and actively participate in staff meetings.
- Any other duties as may be required by from time to time.
PERSON SPECIFICATION
Qualifications
- REPS 3 instructor including two of the following: Exercise to Music or equivalent, Gym Instructor award, Personal Training Award or Degree.
- Good overall standard of general education.
Experience
- Previous experience providing high quality customer service in the leisure and fitness industry/health resort environment.
Skills
- Ability to use all Microsoft packages and other systems to a good standard.
- Demonstrable customer service skills and the desire to go the extra mile to ensure guests have a memorable, high quality experience.
- An excellent team worker who is reliable and demonstrates good timekeeping.
- Excellent communication skills to ensure effective working relationships within and across departments.
- Excellent communication skills as well as an excellent command of the English language.
Knowledge and Understanding
- Knowledge, background and passion for the fitness and leisure industry.
Other requirements
- A polite, friendly, welcoming and helpful nature.
- Exceptionally well groomed and presented and dress in full company uniform at all times.
- The ability to work with discretion and in confidence, respecting guest privacy.
BENEFITS
We offer industry competitive salaries and an attractive benefits package, which includes:
- Contracted 28 days / shifts annual holiday including bank holidays, which increases with service.
- Generous staff discount in the Champney’s boutique and retail offer.
- Employee and family member discount for mid-week residential breaks at Champneys resorts.
- Complimentary staff spa facility day on successful completion of probationary period.
- Subsidised meals whilst on duty.
- Discounted Champneys Club Membership.
- Childcare voucher scheme.
- Participation in Wider Wallet shopping discount scheme.
- Option to join private healthcare scheme.
- Training and development opportunities.
Some restrictions or variations may apply depending on resort, role and length of service. Our benefits package is subject to review from time to time.