Waitress / Waiter - London

Waitress / Waiter  - Hammersmith, London

Who we are

We are an artisan street food and drinks operator.

We like to listen to our street foodies and our staff, and react. That is why we are constantly striving to adapt they way we do things and evolve. Our menus change regularly and we are always open to new ideas and suggestions. We like also like to give a little something back and that is why we regularly partner up with charities and run campaigns to raise money.

The person we need

We need a confident and dynamic waitress/waiter with a friendly manner, who thrives under pressure and loves interacting with people, to serve our street foodies.

Our customers and our staff are our greatest assets and we need someone who, not only understands the importance of impeccable service, but values team spirit. Life as a waitress/waiter at our sites is never dull. From keeping our street foodies happy to memorising (and tasting the menu); your job will be fast-paced, varied and rewarding.

We need someone who can listen, react on their feet and guide our street foodies. Someone calm, who loves street food, who can stay cool in a tight spot and keep smiling!

Skills:

• Articulate with amazing customer service.
• A great memory.
• Knowledge and experience working with EPOS system.
• Proven work experience as a waitress/waiter
• The ability to work in a fast-paced and pressured environment, whilst smiling.
• The ability to problem-solve and react on your feet.
• The ability to spot and flag potential issues or problems before they arise and take preventative measures. Attention to detail.
• The ability to work as part of a team.
• Food safety training would be considered a bonus.

Regular duties/responsibilities:

• Amazing customer service, no matter what.
• Memorise the menus and offer suggestions or appropriate alternatives and up-sell.
• Greet street foodies, present them with menus and advise them of the day’s specials.
• Serve food and beverages in a timely manner.
• Making sure that our street foodies are happy and well looked after.
• Solving issues as they arise with a friendly and courteous disposition.
• Deliver the food bill and collect payment.
• Clearing and setting. Ensure every table is supplied with a fresh jug of water and glasses as soon as street foodies are seated.
• Ensure that the restaurant is immaculate and ready for service before opening and at every table change.
• Clean, stock and check the toilets.
• Notify the restaurant manager of any spoiled, broken and/or damaged equipment/utensils/crockery.
• Participate in regular team meetings and debriefings.

What we can offer you

• A great working atmosphere & company culture.
• Regular staff freebies.
• A flexible working pattern.
• Training.
• Pro-rata annual leave.

You MUST be over 17, eligible to work in the UK and have strong written and verbal English communication skills.