Restaurant and Bar Service Assistant - London
- Recruiter
- Chai Naasto
- Location
- Hammersmith Grove, Hammersmith
- Salary
- Competitive
- Posted
- 15 Feb 2019
- Closes
- 15 Mar 2019
- Sector
- Bar & Pub jobs, Bar and Floor Staff, Restaurant, Catering & Hospitality jobs, Food and Beverage Assistant, Waiter / Waitress
- Job Type
- Part Time
Casual Restaurant and Bar Service Assistant​ - Hammersmith, London
Various casual hours available - day, evening and weekend shifts
The professional required needs to very proficient in mixing and serving drinks. Bar Staff also help out in other areas of a restaurant if it is very busy. The job may require a lot of flexibility and wiliness to work long hours on your feet and work also on the weekends and holidays.
Our Bar Staff usually performs many of the following tasks:
- Serving drinks and food
- Washing dishes and glasses
- Entertaining and talking with customers
- Tallying the bills and collecting money
- Organising and helping with events
- Stocking drinks, glasses or fruit and food
Job Purpose
- To support and assist the restaurant and bar management team at Chai Naasto Hammersmith or Beckenham.
- To provide outstanding customer care and show great attention to detail.
- To assist in the daily running of the restaurant, bar, and lounge including; Setting up and clearing down after service, Provide silver service in the restaurant.
- Ensure the smooth day to day running of all bar sales/food operations as determined by law.
- Responsible for the bar cash float, all cash was taken, credit card transactions, charging accounts to produce shift reports on a daily basis using the computerized system.
- To be aware of all relevant emergency and evacuation procedures
- Ensuring customer requests are dealt with promptly and efficiently
- Provide a level of service that exceeds customer expectations
- Maintaining a high standard of cleanliness and quality in the restaurant and bar at all times
- Ensure total guest satisfaction is achieved
- To undertake any training and development deemed appropriate for the position by the relevant line manager. To ensure compliance with all relevant policies and procedures.
- To undertake such other duties as may be reasonably requested and that are commensurate with the nature and level of the post.
- All staff has a statutory responsibility to take reasonable care of themselves, others and the environment and to prevent harm by their acts or omissions.
- All staff is therefore required to adhere to our Health, Safety and Environmental Policies and Procedures.
- All staff should hold a duty and commitment to observing Equality & Diversity policy and procedures at all times. Duties must be carried out in accordance with relevant Equality & Diversity legislation and our policies/procedures.
This position reports to the Restaurant and Bar Manager, Assistant Restaurant and Bar Manager and Restaurant and Bar Supervisor.
Skills
- Accuracy and professionalism
- Being observant and practical
- Communication and listening
- Discretion and honesty
- Flexibility and diplomacy
- Having a sense of humor
- Memorisation and handling money
- Organisation and preparation
- Stress management and drinking
Education
Skills are more valued than qualification as a Bar Staff. The ability to interact with clients, being hospitable and friendly is a definite advantage.
Having other qualifications would be beneficial if an individual intends to move up to higher management positions within the industry.
Therefore the following qualifications would be beneficial:
- Food and Drink Service
- National Certificate for Personal Licence Holders
- Multi-skilled Hospitality Service
- Wine and Spirit Education Trust (WSET) specialist courses
- Customer and Drinks Service
- Responsible Alcohol Retailing
- Personal License
- Hospitality Supervision