Loyalty and Cruise Sales Manager - Nationwide

At Cunard, our Loyalty & Cruise Sales Manager work as part of a team to sell future cruises to our onboard guests and also ensure that our loyalty guests are well cared for. You will organise and attend loyalty events onboard and work with the team to achieve cruise sales targets and ensure that you are marketing future cruise bookings onboard. 
 

Are you refined and thoughtful ensuring you deliver excellent customer service and understand the importance of rewarding loyalty? Are you proud of achieving sales targets and thrive on taking the initiative? Are you energetic and do you love learning new skills? Are you highly organised and do you adapt well in changing circumstances?
 

If so you could be ideally suited to the Loyalty & Cruise Sales Manager position!

Key Responsibilities of a Loyalty & Cruise Sales Manager include:

• Organising events and presentations for our loyal guests.
• Advertising and selling Cruises to maximize on board revenue and meet targets.
• Managing the on board loyalty club and acting as a main point of contact for our loyal guests.
• Delivering excellent customer service.

To join Cunard in this fantastic role you must have the following:

• Previous experience in a target driven environment
• Experience within the travel industry would be advantageous
• Good destination knowledge
• Excellent written and spoken English plus an additional language would be desirable
• Excellent customer service skills
   

It takes great passion and real dedication to maintain our position at the top. That’s why people are at the heart of our journey delivering the highest standards to our valued customers. With support to help you reach your potential, attractive company benefits and incredible employee offers on discounted cruises we want your career with us to be successful and fun.  Join us on our journey, apply now.

‘Better together’ is one of P&O’s core values. This means we are working hard to build a diverse and inclusive culture. As part of our culture difference is valued and our people can be themselves. We welcome applications from everyone because inclusivity is at the heart of everything we do. We do not discriminate on the basis of age, disability, gender, race, religion or belief, sexual orientation, marriage & civil partnership and pregnancy & maternity.

We are currently recruiting for our Talent Pools to fill anticipated roles in 2019 and beyond. Please note that throughout the Recruitment & Onboarding process you may not be advised of a start date. If you are successful, sufficient notice will be provided when we have a ship and start date for you.