Senior Business Analyst - Shore Based - Southampton

Senior Business Analyst - Shore Based - Southampton

An exciting opportunity has arisen within the Carnival UK Technology department for a highly capable Senior Business Analyst to join the team.

The role is based at the impressive Carnival UK Headquarters in Southampton and is paying a competitive salary plus benefits, including pension, huge discounts on our cruises and more.

Carnival UK is the operating company for P&O Cruises & Cunard. We provide unforgettable holiday experiences and operate a winning culture to achieve standout success.

We have big plans for the future and our industry is ripe for innovation. With 3 new ships on the horizon, our business is growing rapidly.  As we embrace new technology we have the need to protect our organisation and customers from threats and risk. Be part of the journey and help shape and embed processes & procedures!

 

The Role

The purpose of the Senior Business Analyst role is to reduce risk in project delivery and to maximise the return that Carnival UK receives from its investments in change projects.

The Senior Business Analyst achieves this by ensuring that project stakeholders have a shared understanding of the changes being delivered by a project. The Senior Business Analyst builds this shared understanding to a level of detail and completeness sufficient to validate the project’s business case and to form a sound basis for design, business impact and test activities.

The Senior BA coaches and mentors other BAs. Where assigned to lead a project with multiple workstreams or multiple BAs, the Senior BA defines ways of working, organises and coordinates this work.

To be effective, all BAs must be influential and credible with a range of stakeholders. Senior BAs are trusted advisors to senior stakeholders - often at VP level and above.

 

Key Responsibilities:

• Work to understand strategic context of project work.

• Challenge project scope / approach where not aligned with strategic requirements of business.

• Play a key role in defining and assuring standards and ways of working across BA team.

• Define, coordinate and provide assurance for workstreams resources, including coaching and mentoring Business Analysts.

• Working closely with IT colleagues (architects, developers, testers, etc.) and a variety of stakeholders to ensure required outcomes are achieved.

• Develop and negotiate ways of working, standards, plans, and deliverables with customers, suppliers, partners and peers.

• Has key responsibilities for assessment of project benefits – demonstrating traceability from project scope to benefits, ensuring that the impact of scope changes to benefits cases are understood.

• Actively seeks opportunities to drive down complexity (and thereby cost) of projects.

• Operates effectively across a range of stakeholders – typically from individual contributors to VP level – acting as a trusted advisor.

• Operates effectively across a range of domains – commercial, operational, maritime, support services.

• Build and maintains appropriate and effective business relationships.

• Produce and maintain plans for scoping / shaping, requirements elicitation, analysis, documentation and sign off.

• Investigate and document as-is capabilities.

• Elicit requirements using a variety of methods – documentation, shadowing, interviews, workshops.

• Analyse requirements for fitness for purpose, internal consistency and quality as well as adherence to business objectives.

• Support for implementation activities including the provision of go live requirements and contribution to business readiness for the solution.

• Contribute to project reporting.

• Is fully accountable for meeting allocated technical and/or project/supervisory objectives.

 

Experience Required:

• Strong experience working in roles associated with technology change projects.

• Proven experience working in a Business Analysis capacity.

• Experience of building and maintaining trusted relationships with senior business leaders.

• Experience of working in international teams.

• Experience of working with geographically remote stakeholders.

• Experience of supervising the work of Business Analysts.

• Experience of a relevant business sector e.g. retail, travel, hotel, food and beverage, supply chain, engineering, digital, etc.

• Expert in:

  • Requirements elicitation techniques (e.g. workshops, interviews).

  • Requirements modelling techniques (e.g. declarative requirements, use cases, user stories, information modelling).

  • Business process modelling techniques.

     

Education, Qualifications and Training:

Essential:

• Educated to bachelor degree level or

• Equivalent academic qualifications or

• Extensive professional history of learning, problem solving, challenging effectively in diverse environments.

Desirable:

• Holds a relevant professional qualification e.g. BCS International Diploma in Business Analysis (formerly ISEB), or the IIBA Chartered Business Analysis Practitioner (CBAP).

• Holds any relevant IT qualifications e.g. the ITIL Foundation certificate.

 

People who will enjoy and excel in this role will naturally:

• Be open to new ideas and flexibly accept and adapt to change.

• Apply rigour and logic in defining and assessing options and build arguments based on sound evidence.

• Determined and persistent and strive to overcome obstacles.

• Be persuasive and influential; expresses themselves clearly both verbally and in writing.

• Seek to understand the wider or longer-term implications of actions and events.

• Be commercially engaged and curious, motivated by seeing how their role contributes to the achievement of wider company goals.

 

About us

One of our core organisational values is that we are 'better together' and that’s why we’re working hard to build a flexible and inclusive culture; where difference is respected and valued and where our people can be themselves. Inclusivity is at the heart of our everything we do so we welcome applications from everyone. We do not discriminate on the basis of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage & civil partnership and pregnancy & maternity.

Carnival UK is the operating company for P&O Cruises & Cunard. We provide unforgettable holiday experiences and operate a winning culture to achieve standout success.

Our Cunard ships have been defining sophisticated ocean travel for over 175 years. Our ships have always been The Most Famous Ocean Liners in the World.  We continue our legacy of luxury ocean travel with our flagship Queen Mary 2, Queen Victoria and Queen Elizabeth, with Queen Mary 2 providing the only regularly scheduled transatlantic service between Southampton and New York. In 2022 our fourth Queen will join our Cunard fleet.

P&O Cruises has a proud and long tradition, with seven ships including our flagship Britannia which joined our fleet in March 2015.  Our new ship, the largest in the UK market, will join the fleet in 2020, meaning we can offer more experiences tailored to British tastes - combining genuine service, a sense of occasion and attention to detail, ensuring passengers have the holiday of a lifetime, every time.

It takes great passion and real dedication to maintain our position at the top. That’s why extraordinary, passionate people are at the heart of our journey delivering the highest standards to our valued customers. With support to help you reach your potential, attractive company benefits and incredible employee offers on discounted cruises we want your career with us to be successful and fun. 

Join us on our journey, apply now. 

This position has been levelled at CUK 08