Night Porter - Newcastle Upon Tyne

Night Porter - Newcastle Upon Tyne

At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.

About the role…

You will be responsible for welcoming guests and customers to the hotel, checking them in and making any reservation changes as required.
You will also undertake night security checks around the hotel, basic cleaning and laundry duties and ensure a full handover to the morning porter/DM or receptionist. You will need to be confident with handling cash/credit transactions and cash reconciliation. You will be responsible for setting up and taking down meeting and conference rooms to the required standards. We believe our people are the key to excellent service delivery and our success depends on them.

About you…

The successful candidate will have previous reception and night working experience ideally within a hotel environment with an outgoing personality, excellent communication skills and excellent command of the English language. Ideally you will have knowledge of Opera thus to aid our guests. 

The Royal Station Hotel, Newcastle is a grade 1 and 2 Victorian listed building boasting elegant architecture, officially opened by Queen Victoria in 1850. Today, we offer spacious rooms, an indulgent bar and restaurant, an indoor heated swimming pool and a fitness centre within its iconic walls.

Benefits

• Cairn Group Staff Discount Scheme
• Retail and travel discounts
• Recruit a friend Scheme
• Induction and training programme
• Star of the Month & Golden Ticket Award
• Pension scheme
• Cairn Academy' Training & Development Opportunities
• Meals on Duty
• Uniform
• Cycle 2 work scheme*

(* Applies to positions above minimum wage)