Front of House Supervisor - Harrogate 

Harrogate, North Yorkshire
Competitive
12 Aug 2019
09 Sep 2019
CG3118
Full Time

Front of House Supervisor - The Majestic Hotel, Harrogate 

At Cairn Group we’re ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we’re focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.

About the role…

You will support the Front of House Manager in coordinating the effective delivery of high quality customer services and ensure that the front of house facilities are maintained and presented to a high standard.
You will ensure that all brand standards are met and take all opportunities to promote service excellence to all guests and drive profit from the business focusing on quality.

About you...

The successful candidate will have previous relevant hotel experience. You will need to be flexible, have a hands-on approach, have fantastic inter-personal skills, be an excellent team player and have the ability to meet targets. You will also have:
• Previous experience in a supervisory Front Office role within the hotel sector
• High level of IT proficiency
• Experience of managing and developing people
• Ability to work under pressure
• Excellent problem solving skills
• Ability to work on your own and as part of a team

A palatial and stately Victorian property, The Majestic Hotel is a Harrogate landmark, set in 8 acres of private gardens in the heart of this elegant spa town.  Built at the height of Harrogate’s prosperity in the 19th Century, The Majestic Hotel is a grand, opulent base from which to discover the town’s many fine buildings, excellent shops and beautiful parks and gardens, or head out into the magnificent Yorkshire Dales National Park.

Benefits

Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month & Golden Ticket Award
Pension scheme
Meals on Duty
Uniform
Cycle 2 work scheme*
Free use of Gym

* apply to positions above minimum wage