Night Porter - York

York, North Yorkshire
NMW + Benefits
22 Sep 2017
20 Oct 2017
Full Time

Night Porter - York

About us...

At Cairn Group we’re ambitious. With a varied and extensive portfolio of hotels, bars and restaurants, we’re focused on continual growth and are in it for the long haul. We invest in our properties and our employees.

We are a family owned business with family values at our core. With a growing team and sites UK wide, we now need a flexible, dedicated and highly motivated Night Porter at the Elmbank Hotel in York.

About the role…

As a Night Porter, you will provide reception services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.  You will contribute to the first impressions of our guests and, therefore, must perform the following tasks to the highest standards.

You will also undertake night security checks around the hotel, basic cleaning and laundry duties, setting up of any functions, serving drinks and ensuring a full handover to the morning porter/DM or receptionist.  You will work 5 days from 7 on a rota basis from 23.00 – 07.30.

About you…

The successful candidate will have previous experience ideally within a hotel environment and in cash handling with an outgoing personality, excellent communication skills and excellent command of the English language.

You will also be of smart professional appearance, have extensive experience in customer care and will make guest satisfaction a priority. You will be punctual and flexible in order to meet the needs of the business and be an effective team player.

We can offer…

Pension scheme 

Retail and travel discounts

Recruit a friend Scheme

Welcoming working environment

Induction and training programme 

Flexible working arrangements to help balance work and home life

We are an Equal Opportunities employer and welcome applications from all sectors of the community.