Accommodation Village Supervisor - Bognor Regis, West Sussex

Bognor Regis, West Sussex
01 Dec 2021
17 Dec 2021
Full Time
Accommodation Village Supervisor - Bognor Regis, West Sussex

An exciting vacancy has arisen in our Accommodation & Cleaning department.

Reporting to the Accommodation Manager for Villages & Environmental, you will be responsible for the rooms, apartments, communal corridors /external areas ensuring high standards at all times for our guests to enjoy.

Key responsibilities and duties include:
 Ensuring the exceptionally high standards of cleanliness within our units of accommodation are met
 Keeping to tight deadlines ready for our guests to check in
 Resolving any guests queries or concerns
 Ensuring compliance with health and safety procedures
 Lead and motivate a team to deliver excellence.
 Ensuring all necessary company paperwork is completed in line company policies and procedures.
 Providing an atmosphere where the team feels respected and rewarded and communication is open and honest.
 Follow through on any performance issues and ensuring the team is trained coached and mentored.

Typical working hours: 40 hours per week, working 5 days over 7 (inc. weekends) later finishes of 9pm on a Monday and Friday, usually 9am - 5pm on all other days.

The ideal candidate should:

 Have a passion to succeed and deliver exceptional customer service in a results driven environment
 Have a problem solving attitude
 Be able to focus on the detail and prioritise to ensure the biggest positive impact.
 Strong communication skills to allow good relationships between guests and team
 Ability to lead and motivate a team in a high pressured environment
 Have the ability to work from the direction of the Accommodation Manager and own initiative.

Benefits include:
 Subsidised team diner for breakfast, lunch and dinner
 Many of the resorts facilities can be used for free, including our Splash waterworld
 Holiday discounts for immediate family
Rewards for team member of the month and long service awards