Fitness Consultant - Dartford

Dartford, Kent
Competitive
08 Jun 2017
06 Jul 2017
Full Time, Part Time

Fitness Consultant - Dartford

Hours: 16 - 40 hours

Responsible to: Health and Fitness Manager

Main Duties:

The delivery of excellent service at all times to ensure customer satisfaction and maximise retention of members. To conduct a variety of operational duties involved in the smooth functioning of the facility.

Responsibilities:

Customer Care

  • Consult new members on their health and fitness goals and design an appropriate programme.
  • Instruct them on the equipment, ensuring they are exercising safely and effectively.
  • Be responsible for the ongoing care of your own members.
  • Review their progress and change their programme at required intervals.
  • Follow up non-attendees to encourage more regular participation.
  • Come up with/be involved with new ideas to promote members motivation and retention.

Gym Floor Cover

  • Maintain a presence on the gym floors, both cardiovascular and resistance.
  • Remain approachable and visible at all times.
  • When appropriate, chat to members while they are working out.
  • Monitor and correct exercise intensity and techniques.

Operations

  • Be responsible for opening and closing the club when on shift and undertake any duties required in the process.
  • Ensure the presentation, cleanliness and hygiene of the club is maintained to a high standard at all times.
  • Complies with BGL personnel policies and procedures and health and safety procedures
  • To undertake any further duties as requested by the management

Our Values:

We expect all our staff to strive to:

  • Maintain open and honest communication with our customers, both internal and external, at all times.
  • Create and have a positive impact on our local community.  Supporting regular neighbourhood events and working closely with society.
  • Protect and nurture our environment, consider everything from alternative work methods through to maintaining and supporting our local wildlife.
  • Support each other in everything we do, recognised and develop each individuals potential.
  • Take complete ownership of their own actions and have pride in what they do.
  • Deliver to our customer’s consistent high levels of service, quality and value in everything we do
  • Look for alternatives to what we do seeking out and exploiting natural resources.

Unsuccessful candidate will not be contacted

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