Fitness Instructor - Dartford

Dartford, Kent
Competitive
24 May 2017
21 Jun 2017
Full Time

Fitness Instructor - Dartford

Responsible to: Fitness Manager

This is an exciting opportunity for a fitness instructor to join our newly opened health and fitness area at Birchwood Park Golf and Country Club. Following a £5 million re development Birchwood Park now offers a large gym with over 60 pieces of equipment, 3 studios (including spinning), 25 metre swimming pool and Rest & Relaxation area (including hydrotherapy pools, sauna, steam room and heated beds).

Main Duties:

The delivery of excellent service at all times to ensure customer satisfaction and maximise retention of members. To conduct a variety of operational duties involved in the smooth running of the facility.

Responsibilities:

Customer Care

  • Consult new members on their health and fitness goals and design an appropriate programme
  • Instruct them on equipment, ensuring they are exercising safely and effectively
  • Be responsible for the ongoing care of members
  • Review members progress and change their programme at required intervals
  • Follow up non attendees to encourage more regular participation
  • Come up with/be involved with new ideas to promote members motivation and retention

Gym Floor Cover

  • Maintain a presence on the gym floor
  • Remain approachable and visible at all times
  • When appropriate, chat to members while they are working out
  • Monitor and correct exercise intensity and techniques
  • Ensure that equipment is kept clean at all times
  • Ensure the Club Rules are complied with by gym users at all times

Swimming Pool

  • Assist pool staff in ensuring poolside and the changing rooms are well maintained, clean and all equipment is put away
  • Carry out water tests when required
  • Ensure poolside rules are complied with by pool users at all times

Operations

  • Be responsible for opening and closing the health and fitness areas (including gym, studios, swimming pool and relaxation areas) when on shift and undertake any duties required in the process
  • Ensure, the presentation, cleanliness and hygiene of the health and fitness area is maintained to a high standard at all times
  • Complies with BGL personnel policies and health and safety procedures
  • To undertake any further duties as requested by the management

Our Values:

We expect all our staff to strive to:

  • Maintain open and honest communication with our customers, both internal and external, at all times.
  • Create and have a positive impact on our local community.  Supporting regular neighbourhood events and working closely with society.
  • Protect and nurture our environment, consider everything from alternative work methods through to maintaining and supporting our local wildlife.
  • Support each other in everything we do, recognised and develop each individuals potential.
  • Take complete ownership of their own actions and have pride in what they do.
  • Deliver to our customer’s consistent high levels of service, quality and value in everything we do
  • Look for alternatives to what we do seeking out and exploiting natural resources.