Call Centre Agent – Britannia Central Reservations

Apply now and you could be working for Britannia Hotels! Due to continued expansion we are looking for Full Time and Part Time Call Centre Agents to join our team at Britannia Central Reservations in Trafford Park.

As a Call Centre Agent, you will be required to respond to customer’s enquiries giving accurate pricing information to maximize sales within the sales centre. You will need to be flexible in your working hours and maintain the company standards set, you will earn commission based on your sales revenue.

Previous experience in telephone work, sales or customer services preferred. Basic computer skills, a willingness to learn and the ability to work within a team are essential to the role.

Shifts range between 8am to 10pm including weekends.

This position offers the opportunity for you to work in an exciting and friendly atmosphere!

In return for your commitment, we will support you in this new opportunity, with

• Up to 28 days holiday including bank holidays per annum

• Discounted stays for you & your family at any of our 60 hotels & 6 parks  
• Meals on duty
• Uniform (Subject to position)
• Accelerated promotional prospects

Britannia Hotels are an Equal Opportunities employer and applicants from non-EEC countries will require work permits or permission to work issued by the Home Office.

Britannia Hotels will not recognise any submissions related to unsolicited applications and no agency fees will apply in relation to such submissions.  If an agency submits an unsolicited CV to any director or employee of our company, we will not accept liability for commissions or other charges if we subsequently employ that candidate whether directly or through another agency. Where an agency’s correspondence contains a disclaimer indicating otherwise, our policy will prevail in this regard.

Positions are open to all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, candidates of any sexes or sexual orientation. All vacancies are posted both externally and internally on a weekly basis to ensure access to all applicants.