Touring Warden - Lossiemouth

Lossiemouth, Moray
Competitive
25 May 2021
22 Jun 2021
Full Time, Temporary

Touring Warden - Silver Sands,  Lossiemouth

  • To carry out general maintenance and repairs of the Touring Area to agreed operating standards.
  • Cleaning and maintenance of the shower block facilities
  •  Interaction on a daily basis with touring and camping customers
  • To comply with all Company policies and procedures, for example, delegation of authority, licensing laws, health & safety policy, food safety, etc.

KEY TASKS:

  • Provide a service to the Holidaymakers 
  • Ensure that all Cleaning/ maintenance jobs completed have the correct paperwork completed so it can be recorded of our system
  • Distribute deliveries from a central point to the relevant department
  • Collection of rubbish and litter, depositing it in the nearest refuse compound
  • Assist guests with the delivery of luggage if required
  • Carry out fleet snagging and repairs as directed by your line manager
  • To attend any relevant training courses as recommended by the General Manager,

Customer Service:

  • Deliver HEARTS customer service and standards at all times, when out on Park or speaking to colleagues.
  • Deal with customers who have issues, advice action being taken, and resolve and to a mutually satisfactory conclusion.
  • To contribute actively in teams by building good working relationships with colleagues and other departments

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