Receptionist / Holiday Sales

Withernsea, East Riding of Yorkshire
Minimum Wage
11 Jan 2019
08 Feb 2019
HSA
Full Time, Part Time

MAIN PURPOSE OF JOB:

  • To provide an effective Reception and Information Service, on site booking service and operate Park phone/radio system
  • To comply with all Company policies and procedures, for example, delegation of authority, licensing laws, health & safety policy, food safety, etc.

KEY TASKS:

  • To provide an efficient enquiry and reservations service to all guests
  • To meet and greet guests on arrival in a courteous manner and relay any relevant information regarding the Park's facilities to them
  • To provide an information service on all Park activities, facilities and local services and attractions
  • To efficiently operate the Park telephone system, take messages and respond to customers where needed
  • To operate a sundry sales service with supporting clerical administration –  stamps, phone top ups etc
  • To provide an efficient support service to resolve guest problems, housekeeping, maintenance, etc
  • To operate a cash point and control monies and reception safe in accordance with laid down procedures.
  • To complete all Welcome Packs with corresponding programmes, membership cards, keys, etc
  • To issue and control all keys to guest accommodation
  • To operate Park mobile radio system
  • To take payment for holidays or caravan owners' accounts and issue receipts using till systems provided.