Holiday Sales Administrator

Lossiemouth, Moray
meets minimum wage
09 Jan 2019
06 Feb 2019
HS1
Full Time, Temporary

Holiday Sales  Administator - Silver Sands Holiday Park

 This position will involve:

  • Dealing with day to day office work, filing, holiday booking enquiries and entering details on our in house booking systems.
  • Selling holidays through the website and telephone.
  • To contribute to our overall purpose of providing an excellent and efficient service, to help exceed the expectations of our customer’s needs.
  • To comply with all Company policies and procedures, for example, delegation of authority, health & safety policy, trading policy, etc.
  • Dealing with guests on the front reception desk on daily bases.
  • Reporting to the Holiday sales manager .

We are looking for somebody who is:

  • Has a flexible attitude to work
  • Be enthusiastic about maintaining and improving the standards within the department you are working
  • Ensure personal appearance is of the highest standard of tidiness and hygiene, uniform is clean and well presented
  • Communicate with fellow team members professionally
  • Attend any relevant training courses as recommended by the Park and the Company.

Customer Service:

  • Deliver HEARTS customer service and standards at all times, when out on Park or speaking to colleagues.
  • Deal with customers who have issues, advice action being taken, and resolve and to a mutually satisfactory conclusion.
  • To contribute actively in teams by building good working relationships with colleagues and other departments