Deputy Partnership Manager

Job title: Deputy Partnership Manager

Location: Bolton, BL6 5PY

Job type: Permanent

Working Hours: 37 hours per week.

Salary: £34,728

Here at Bolton Community Leisure Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Deputy Partnership Manager to join our friendly and successful team.

This role will see you lead, direct and motivate the operational team to ensure a quality service delivery, provide information, instruction, inductions, My CatchUps and training to direct reports to ensure all team members are able to fulfill their roles effectively and efficiently, and control and manage events such as accidents and emergencies and undertake follow up investigations as required.

You will be expected to maintain a high profile throughout the facilities and respond positively to our internal and external customer needs, expectations and comments, undertake disciplinary and grievance investigations, chairing hearings as required, and deputise for the Facility Managers or Partnership Manager as necessary.

About You

First and foremost you will have experience of multi-facility management and confidence in applying management systems. It is important that you have a working knowledge of Health and Safety legislation and employment law and its application, strong IT skills, people management experience and exceptional customer service skills.

Ideally, you will come from a Leisure or similar service-led indusry with excellent communication skills, and the ability to deal with people of all age groups and levels of ability.

To be considered for this role you must hold NEBOSH and a level 4 qualification in management or similar.

It is desirable that applicants hold both RLSS National Pool Lifeguard Qualification and Pool Plant Operator Certificate

Please note, this role is subject to a DBS check.

Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.

*Google Chrome is the preferred browser to access Serco careers website*