Hotel Receptionist - Blackpool

Blackpool, Lancashire
Competitive
16 Feb 2018
10 Mar 2018
Contract

Hotel Receptionist - Big Blue Hotel, Blackpool

Department: BBH Reception

Hours of work: 0 hour contract/Seasonal

Roles and Responsibilities

  • Provide a warm welcome to guests, building rapport and generally taking care of their needs to create a memorable experience.
  • Taking reservations and restaurant bookings
  • Face to face customer enquiries
  • Ensure that the working area of reception is immaculately presented at all times
  • Ensure that your work attire is immaculate at all times
  • Ensure that customer expectations are exceeded at all times
  • Communicate clearly and effectively to guests and other employees
  • Be aware of and operate hotel cash handling, security and emergency procedures and report any discrepancies immediately to the Reception Manager

Our customers have come to expect a warm welcome from us. So, if you have the drive to enhance the memorable experience we create here for our guests this is a great opportunity for you.