Back of House Operations Manager - Whitecliff Bay

Whitecliff Bay, Isle of Wight
£28,000 per annum
02 Jul 2019
31 Jul 2019
Full Time

Back of House Operations Manager -  Whitecliff Bay, Isle of Wight

What we need in a nutshell

We need a Back of House Operations Manager who can lead a team of Holiday Heroes to deliver a safe, efficient and profitable catering operation whilst delivering delight to guests.

What you’ll be doing

A hands-on role, to oversee all aspects of the Back of House operation over multiple venues ensuring guests receive a market leading level of service. To lead and develop a team of a Kitchen Manager, Kitchen Supervisors and chefs who consistently showcase our core values of being Amazing, Attentive Lovers.

We’re not your average holiday company. Our guests come to our UK resorts to experience a world away from the day-to-day and our job is to surprise and delight them at every turn.

Duties will include:

  • Managing day to day operation of 3 food outlets.
  • Managing stock control & financial systems in line with company procedures.
  • Leading the team in delivering on a daily basis excellence in food quality, presentation and speed of service.
  • Ensuring compliance to agreed specifications of all dishes throughout the team
  • Contributing to group discussions on menu development and continual improvement.
  • Delivering sustainable profitable growth in line with budget
  • Recruiting and retaining a team of engaged, capable Holiday Hero’s through excellent verbal and written communication.
  • Managing and controlling a team who work in a clean and safe manner and protect the company reputation and assets by ensuring procedures and training is completed in a timely manner.
  • Responsibility for food safety standards and procedures across your venues.

You will lead from the front, setting the standards for your team and motivating, coaching and supporting them to be outstanding.

One more thing…holidays happen at holiday times and eating and drinking goes on in into the night, so you’ll need to work your magic on bank holidays, evenings and weekends too.

Skills, experience and qualities you’ll need

If you can demonstrate the following, we’d love to hear from you:

  • NVQ level 2 and relevant food hygiene certificates
  • Previous experience of managing a large team in a busy kitchen environment
  • Well versed in managing and delivering financial KPI’s within budget requirements
  • A champion in delivering excellence in customer service with evidence of previous successes
  • Experience in developing team to progress within role by leading and coaching

It’s the icing on the cake if you have experience in a holiday park, but don’t worry if you haven’t, we provide plenty of training.

It’s about your values too. We have a can-do, fun-loving, people-centred ethos here at Away Resorts, which is captured by our holiday heroes mantra of Attentive Amazing Lovers - have a read about it here and decide if it describes you.

Want to join our team? Here’s how to apply

Just click on the Apply Now button and follow the instructions. To find out more about what it’s like to work for Away Resorts.

Good Luck!