Night Duty Manager

Aria Resorts
Salcombe, Devon
£22,000 per year
11 Jun 2021
09 Jul 2021
Full Time

Night Duty Manager – Gara Rock Hotel

We are Gara Rock a Boutique Hotel and Restaurant perched on a Clifftop Right on the South West Coast Path and just across the water from Salcombe.

We’re relaxed, friendly and down to earth. And we’re devoted to making sure our guests and Visitors have the best time with us. Right now, we’re looking for some talented awesome individuals to join our team and help us deliver our Gara Rock experience.

Are you an experienced Night Duty Manager looking for an exciting new adventure? Can you deliver exceptional standards and perfect customer service? Then Gara Rock Hotel could be the place for you.

The main purpose of the Night Duty Manager is to ensure the safety and security of the guests and hotel during the night hours. They will be expected to confidently lead a fire evacuation in the event of an emergency and be present in the public areas at all times to assist guests with any queries.

Responsibilities:

  • Represent the Hotel Manager and other senior managers in their absence, taking full responsibility of the hotel.
  • Ensure that all customer requests and queries are dealt with efficiently, courteously and effectively at all times
  • Complete night audit and daily reports to send out to the team
  • Ensuring that all public areas are cleaned and serviced to the required standards.
  • Covering reception desk as and when needed, checking guests in and out taking payment as required, taking telephone calls and actioning requests.

We are looking for people who aren't afraid of a bit of hard work, have fun with a positive energy, and great team players who are there to support their colleagues. If that sounds like you then we would love to hear from you.

Salary: £22,000 per year

Hours: 40 hours per week

Work Pattern: 4 nights on 4 nights off – 11 hours per night

In return we offer a competitive benefits package that includes –

  • 28 days holiday per year (including bank holidays)
  • Training and Development
  • Uniform
  • Meals on Duty
  • Discretionary Friends and Family Discount
  • Aria Resort bonus scheme
  • Pension scheme (subject to eligibility)

 

 

A little more about us…

Gara Rock is a place where families, Couples and good friends (and even their dogs), have been making memories for many decades. With lovely accommodation, pools, relaxing spa treatments and a cinema room, its all right here in the heart of the south Hams.

We’re also real foodies and believe food and drink should be enjoyed. We create seasonal dishes featuring ingredients from our local producers and our Kitchen garden so guests can sample a taste of Devon.

A Little more about you…

If you are bursting with enthusiasm and personality, and you can effortlessly emulate our friendly and approachable atmosphere, we’d love to hear from you. We’re on the lookout for excellent customer service (we’d expect no less at Gara Rock), the ability to work hard and a ready smile, even on the busiest of days. In return we’ll reward you with excellent rates of pay, tips and opportunities to develop your career within our young, dynamic and growing business.