MICE Sales Manager - Liverpool Street, London

Liverpool Street, London
24 Jan 2023
01 Feb 2023
Full Time

MICE Sales Manager - Liverpool Street, London

The Andaz London is currently recruiting MICE Sales Manager position. 

Joining the Andaz London Liverpool Street is choosing a 5-star lifestyle hotel located in the heart of vibrant East London to for your next career move.

With 5 different outlet concepts ranging from Brasserie, Café Bar, Wine Lounge, Gastropub to Japanese cuisine, you, as Food & Beveragewill be provided with various opportunities to develop your service skills and continuous growth.

At Andaz which translates from Hindi as "personal style", we empower each colleague to create the lifestyle world class guest experience.

Your personal style and creativity is what makes Andaz unique and we are looking for a Team member who embraces challenging the norm and who stand out to try new ideas.

What’s in it for you?

Being part of Andaz also mean, joining the Hyatt family which has over 1000 hotels in over 60 different countries, also recognised for over 5 years as a UK Great Place to Work Company for offeringgreat range of benefits, including:

  • 12 free nights per year of service across Hyatt Hotels worldwide
  • Employee and Friends & Family rates across Hyatt Hotels worldwide
  • F&B Discounts of up to 50% in Hyatt UK Restaurants & Bars
  • Uniform provided and laundered complimentary
  • Complimentary meals on duty
  • Refer a friend bonus £500 per colleague introduced
  • Workplace pension scheme
  • Annual season travel loan interest-free
  • Cycle-2-Work scheme tax-free
  • Continuous Learning & Development opportunities

The role is subject to right to work check as per UK employment law.

About the role

This role is responsible to assist the Sales & Marketing department for all Group Enquiries, by managing the accounts and proactively sourcing new ones.

Key responsibilities are to find and confirm new leads and increase rooms & events revenue within the MICE/Groups segment from direct corporate companies by prospecting, quoting, negotiating and contracting; ensuring the hotel achieves group & catering budget for each month while balancing costs to achieve a high GOP. Maintain relationships, takes a proactive approach to sales, anticipating potential opportunities and developing new opportunities.

The successful candidate must have attention to detail, the ability to work to deadlines, targets and under pressure. Be an effective communicator and active listener, in order to fully identify client’s needs. The ability to multi task and work as a team player, are key personal skills required for this role in order for the Sales & Marketing department to achieve total sales budget.

About you

  • To manage a portfolio of accounts by continuously build on client relationships while keeping with the hotel culture and approach to maintain a high level of loyalty
  • Prospecting, quoting, negotiating and contracting for groups and events enquiries
  • Using market intelligence reports and working with third parties, identifying opportunities within your market segment, assessing the potential for new business
  • Daily site visits, offsite client meetings and presentations
  • Fam trips and networking events
  • Undertake sales trips within the territory as required and determined by annual marketing plan
  • Stay up to date with market trends and competitor activity to identify business leads and ensure contribution to the overall hotel sales strategy
  • To ensure the system is updated on regular and timely basis