Retail Assistant - Stoke-on-Trent

Stoke-on-Trent, Staffordshire
Up to £7.20 per hour (will rise with NMW/NLW increases in April 2017).
21 Sep 2017
27 Sep 2017
ALT0001D6
Full Time, Part Time

Retail Assistant - Picsolve International Ltd​ - Stoke-on-Trent

All applicants for this position are advised that this advertisement is intended to recruit employees for Picsolve International Ltd and not for Alton Towers Resort.  Should a position be offered to any applicant, there will be no employment or other contractual relationship between the applicants and Alton Towers Resort Operations Limited or Merlin Entertainments Plc.

Part time/full time seasonal contracts available.

What will I do as a Retail Assistant?

  • Day to day operation of our photography units.
  • At all times ensure the unit you are working on is kept to a professional standard in terms of cleanliness, tidiness and presentation.
  • Always seek an opportunity to approach guests on your unit.
  • Ensure your unit has required stock and media available at all times.
  • Flexibility is required in terms of working hours.
  • You will need to observe the Company's Health and Safety policies.
  • You should be prepared to cover and support other job roles when required to meet the needs of the guests.
  • You will be responsible for any tills you are assigned to and follow cash procedures at all times.

When do I need to work?

We are looking for candidates with both full and part time availability.

Training will take place on 2nd and 3rd March 2017 for a 25th March start.

What will I get paid?

The pay rate for Retail Assistant is up to £7.20 per hour (will rise with NMW/NLW increases in April 2017).

Working as a Retail Assistant for Picsolve at the Alton Towers Resort.

You will:

  • Deliver excellent customer service.
  • Achieve a number of sales targets including Spend per Head, productivity and promotions.
  • Actively participate as part of a high performing team capturing amazing moments.
  • Act in a professional manner at all times with regard to time management and attendance, maintaining a high level of personal appearance and demonstrating a high degree of flexibility in order to meet business demands.
  • Adopt a flexible approach to change including adjusting to site operations on an ad hoc basis in response to business requirements and site circumstances.

About you

The successful applicant will be:

  • Energetic - stamina is essential to ensure all our guests experience excellent levels of service all day.
  • Enthusiastic - we love what we do and so do our guests.
  • Engaging - willing and able to communicate with guests of all ages.
  • Friendly - team work and a smile are the foundations to our business.

About us

Picsolve International Ltd provide the photography solution at Alton Towers.  You may not have heard of the Picsolve brand but you will most certainly have come across us, capturing over 100 million amazing moments.  We are the leading photography partner and operate globally at some of the largest and most exciting attractions and theme parks across the globe from Alton to Arizona, and Blackpool to Bangkok.

Essential Criteria

  • Ability to demonstrate an understanding of a high standard of customer service.
  • Conscientious about work standards.
  • Willingness to take instruction.
  • Good time management skills.
  • Ability to communicate effectively at all levels.
  • Ability to quickly forge good relationships with colleagues and customers.
  • Ability to keep calm under pressure.

All applicants for this position are advised that this advertisement is intended to recruit employees for Picsolve International Ltd and not for Alton Towers Resort.  Should a position be offered to any applicant, there will be no employment or other contractual relationship between the applicants and Alton Towers Resort Operations Limited or Merlin Attractions Operations Limited.