Cash Office Assistant - Stoke-on-Trent

2017 Cash Office Assistant - HB Leisure​ - Stoke-on-Trent

All applicants for this position are advised that this advertisement is intended to recruit employees for HB Leisure and not for Alton Towers Resort.  Should a position be offered to any applicant, there will be no employment or other contractual relationship between the applicants and Alton Towers Resort Operations Limited or Merlin Attractions Operations Limited.

HB Leisure (HBL) is the world's leading attraction partner for skill games and amusements across the globe. Established in 1927, HBL operates in 55 sites in 15 countries and employs approximately 1,500 people during peak season.

We are seeking an enthusiastic and passionate Cash Office Assistant to assist the Area Cash Controller in the day to day control and collection of monies from machines/games, in line with Company operating standard using the company computerised system, machines and staff under your control. The key areas of responsibility are as follows:

• Ensure that all company items issued to you, in particular with regard to keys are maintained in a careful and secure manner.
• To ensure the security of all monies and other company assets at all times whilst they are under your control.
• Where applicable issue working floats to Arcade/Games Manager, maintaining auditory control of the floats and assist in their administration.
• To count and reconcile all monies collected, and to hand it over to the designated person, ensuring that relevant paperwork is signed at the time.
• Maintain a vigilant presence around operators with regard to the use of individual floats.
• Conduct regular random checks of floats, keys, stock and vouchers as well as weekly and period checks.
• To ensure that all machine tubes/hoppers are filled to the correct level and with the correct denomination of coin.
• To ensure that whilst collections are in progress, the venue is secure and that only authorised personnel are in attendance.
• Once monies have been removed from the machines/games, ensure that all machines/game cash boxes are securely locked with the appropriate locks. Report any faulty locks to the Site Engineer/s.
• Ensure that collections are done is such a way that the money is moved safely with a minimal amount of physical exertion using applicable aids, such as sack barrows to transport monies to counting areas. Never overload buckets/containers with monies to such a degree that it could cause a strain/injury.
• Maintain a close liaison at all times with the Site Managers, ensuring any unresolved problems are dealt with satisfactorily.
• Ensure documentation required to be submitted by you is accurate, complete and submitted on time.
• Observe the Company’s Health and Safety Policy and ensure that all health, safety and security regulations and procedures are implemented and complied with providing a safe environment at all times for both staff and customers, reporting any faults where necessary to the appropriate manager.
• Alarm codes issued to you should not be revealed to any other person.
• To ask for ID if any visitors/strangers in non-public areas, whilst at all times ensuring the safety of yourself and other members of staff.
• To remain on site until all duties have been completed and all monies have reconciled to the correct figure or have been given authorisation by your line manager to leave.
• To protect and keep confidential the Company’s business interests, except as authorised or required by your duties.
• To carry out any other reasonable duties as required and to work in other areas of the operation, where necessary, during closed season to support the business needs of the Company.