Ice Rink Supervisor

London (North), London (Greater)
£8.24 per hour
12 May 2017
07 Jun 2017
Full Time

Alexandra Palace is seeking a proactive team player to support the Steward team in delivering efficient Ice Rink operations and excellent customer service.

As Ice Rink Supervisor your key duties and responsibilities will include:

  • Supporting the ice rink stewards in carrying out their duties, leading by example ensuring a high standard of operational delivery and excellent customer service – 50%
  • Delegate tasks to the steward team on a daily basis including assigning birthday party hosts and general housekeeping tasks in a fair and consistent manner – 20%
  • Coordinate the Steward’s lunch breaks in rotation – 10%
  • Operate the ice resurfacer (Zamboni) and ice edger ensuring that all sessions start on time with fresh ice (training will be provided)5%
  • Monitor the condition of the ice rink equipment including skates and report any damages or concerns to the management team – 5%
  • Prepare the ice café, dance studio and club room furniture ready for the start of the working day – 5%
  • Deputise for Duty Managers during periods of annual leave and unforeseen circumstances – 5%

Person Specification

Essential

  • Educated to GCSE level or equivalent
  • Ability to skate with confidence
  • Experience dealing with customers face to face
  • Proactive and positive approach
  • Team player
  • Good communication skills – able to give clear instructions and deal confidently with a variety of people
  • Available to work a flexible shift pattern including evenings and weekends

Desirable

  • Experience of working in an ice rink or leisure facility
  • Experience of supervising a tea
  • Awareness of Health and Safety risks in the workplace
  • Basic 1st Aid qualification
  • Knowledge of Alexandra Park and Palace’s operations and events

This is not an exhaustive list, please see the job pack for further details

To apply please send a CV and covering letter outlining your suitability for the role to recruitment@alexandrapalace.com

Please note that due to the volume of CVs we can only provide feedback to those shortlisted for interview.

Thank you for your interest in Alexandra Park and Palace