Ice Rink Supervisor
- Recruiter
- Alexandra Palace
- Location
- London (North), London (Greater)
- Salary
- £8.24 per hour
- Posted
- 12 May 2017
- Closes
- 07 Jun 2017
- Sector
- Commercial Leisure, Attractions & Entertainment jobs, Front of House, Fitness jobs, Leisure Centre Receptionist, Sports jobs, Leisure Assistant
- Job Type
- Full Time
Alexandra Palace is seeking a proactive team player to support the Steward team in delivering efficient Ice Rink operations and excellent customer service.
As Ice Rink Supervisor your key duties and responsibilities will include:
- Supporting the ice rink stewards in carrying out their duties, leading by example ensuring a high standard of operational delivery and excellent customer service – 50%
- Delegate tasks to the steward team on a daily basis including assigning birthday party hosts and general housekeeping tasks in a fair and consistent manner – 20%
- Coordinate the Steward’s lunch breaks in rotation – 10%
- Operate the ice resurfacer (Zamboni) and ice edger ensuring that all sessions start on time with fresh ice (training will be provided)– 5%
- Monitor the condition of the ice rink equipment including skates and report any damages or concerns to the management team – 5%
- Prepare the ice café, dance studio and club room furniture ready for the start of the working day – 5%
- Deputise for Duty Managers during periods of annual leave and unforeseen circumstances – 5%
Person Specification
Essential
- Educated to GCSE level or equivalent
- Ability to skate with confidence
- Experience dealing with customers face to face
- Proactive and positive approach
- Team player
- Good communication skills – able to give clear instructions and deal confidently with a variety of people
- Available to work a flexible shift pattern including evenings and weekends
Desirable
- Experience of working in an ice rink or leisure facility
- Experience of supervising a tea
- Awareness of Health and Safety risks in the workplace
- Basic 1st Aid qualification
- Knowledge of Alexandra Park and Palace’s operations and events
This is not an exhaustive list, please see the job pack for further details
To apply please send a CV and covering letter outlining your suitability for the role to recruitment@alexandrapalace.com
Please note that due to the volume of CVs we can only provide feedback to those shortlisted for interview.
Thank you for your interest in Alexandra Park and Palace