Ice Rink Receptionist - London
- Recruiter
- Alexandra Palace
- Location
- London (North), London (Greater)
- Salary
- £7.84 per hour
- Posted
- 16 Feb 2018
- Closes
- 01 Mar 2018
- Ref
- IR012018
- Sector
- Commercial Leisure, Attractions & Entertainment jobs, Front of House, Retail jobs, Retail Customer Service Assistant, Retail Sales Assistant
- Job Type
- Part Time
The Ice Rink Receptionist will welcome visitors and guests to Alexandra Palace Ice Rink and deliver excellent customer service in support of ice rink operations.
This is a part time position working 2 days from 7.
Key duties and responsibilities
- Process customer payments for public sessions - 40%
- Provide an exemplary front of house function by assisting customer with all enquiries - 40%
- Handle birthday party and group bookings from initial enquiry through to event delivery - 10%
- Maintain a clean and tidy work environment - 5%
- Support the ice rink operations team with ad hoc duties - 5%
Person Specification
Essential
- Educated to GCSE level with A-C in Maths and English or equivalent
- Experience of working directly with customers
- Confident using Microsoft Office including Word and Outlook
- Good attention to detail
- Excellent written and verbal communication skills with the ability to speak confidently to a variety of customers
- Reliable
- Punctual
- Available to work occasional bank holidays, weekends and evenings on a shift rota
Desirable
- Experience handling cash
- Experience using a booking system
- Experience working in a leisure venue
- Knowledge of Alexandra Park and Palace's operations and events
- Understanding of health and safety procedures
This is not an exhaustive list. Please see the job pack for further details and how to apply.