Operational Campaigner

Active Nation
Southampton, Hampshire
£18k per annum
11 Jul 2018
22 Jul 2018
Full Time


Primary Location: Chamberlayne Leisure Centre, Southampton, Active Nation, Southampton.
Salary: £18,000 Per Annum (Plus employee benefits)
Closing Date: 22nd July 2018

We are a very special charity with a very important role to fulfil. We aim to be the largest and most successful sports and exercise charity in the UK and we intend to make a positive impact upon the health of communities right across the country. At our heart is a belief that we must excite our communities and ignite their enthusiasm for sport and exercise.

Our people are instrumental in our charity fulfilling its objectives. We believe everything in life starts with a conversation; and getting into sport and exercise is no different. Therefore, if you are brilliant, remarkable and a great conversationalist then we need to hear from you!

As a charity on a mission to persuade the nation to be more active, all of our roles come with the title of Campaigner assigned to them. We are on the hunt for a new Operational Campaigner to join our team in Southampton. Located at Chamberlayne Leisure Centre, this exciting role will require the successful candidate to deliver the following functions:

Key Result Areas: (the outputs of your role)       

  • Increased Participation
  • Operational Performance
  • Commercial Performance

Detailed outputs:

  • Increased Participation
    • When your venue has achieved the agreed annual targets for increasing participation in Exercise and Physical Activity.
  • Operational Performance
    • Operate all procedures as stated at venue (opening & closing procedures along with the Daily Operations Check Sheet)
    • Ongoing monitoring (proactive and reactive of the venue to ensure adherence to brand standards for management of the Supporter Experience.)
    • Take Responsibility for security of the building and its contents.
    • Walk the Floor multiple times throughout the shift.
    • Responsible for Work Asset Management and completion of works outstanding.
    • Responsible for Health & Safety – Compliance with the Venue Procedures at all times.
    • To ensure building cleanliness standards are maintained to the highest level.
    • Assist in the setting up and taking down of activities within the venue programme.
    • Provision of First Aid at venue whilst on shift, and hold a current FAAW qualification.
    • When required, be the lead contact in the event of serious Incidents and emergencies.
    • When required be responsible for the Front of House Operations
    • Hold a Level 2 Fitness Instruction Qualification and when required deliver 1-2-1 Fitness Appointments and Supervised Planned Sessions (YFA)
    • Contribute to achieving the Annual Net Promoter Survey target
  • Commercial Performance
    • When Required assist venue in delivery of Commercial Performance

You will be required to work a variety of early shifts, late shifts and weekends. Therefore, flexibility to be able to access the venue and work on a rotational shift pattern is key. 

To apply please send your CV and covering letter to Jon Randall (Commercial Manager).