Waiter/Waitress - London

Shoreditch, London
Competitive + Benefits
10 Jun 2019
08 Jul 2019
Full Time

Waiter/Waitress - Ace Hotel London Shoreditch

Ace Hotel London is looking for a fun loving waiter to join our dynamic Lobby Team!

Why work at Ace Hotel?

  • Competitive salaries
  • Tasty free meals on duty
  • Free use of gym
  • Free dry cleaning of work clothes
  • Discounted rate for room bookings
  • 30% discount on all F&B outlets
  • 30% discount on all Ace Hotel Shop items
  • Discounts with partner establishments
  • Free dinner at Hoi Polloi for 2 on your birthday
  • Free room night stay, dinner and breakfast for 2 at Hoi Polloi once you pass probation
  • Refer a friend bonus scheme
  • Ace Hotel Cultural events access passes (subject to availability)
  • Amazing monthly employee events (e.g. yoga, bowling, back massage)
  • Pension Scheme

The Role…

We are looking for a waiter to join our dynamic team in the Lobby, a unique place where anything can happen.

We require a waiter with natural gregarious charm to create unforgettable experiences in our exciting lobby and gallery bar which is situated inside the hubbub of Ace Hotel. The waiter is responsible for welcoming guests, taking and delivering food & beverage orders, and supporting the day-to-day operations of our exciting venue.

Working together as one team, bar and floor, the waiter will work in a specific section depending on the night. You will be provided with training and tastings to improve your product knowledge. We expect you to use your knowledge on our cocktails, beers, wine, spirits and food menu to make recommendations and guide our guests through our menus. As waiter in the Lobby you will be part of a very exciting and dynamic team. We have DJ’s every day -there is never a dull moment!


You are charismatic and love working with people. You are keen to learn about all kinds of drinks and are full of innovative ideas. You are a quick learner, logical thinker and excel under pressure - you also have great spoken English. We like you to bring your own personality to work and engage with colleagues and guests alike. We love bags of energy and want you to share this and provide the best service as possible.

Opening times are Monday till Sunday 7am-2am. We work in different shifts; daytime and night time.


Ace Hotel is a collection of individuals – multidisciplinary thinkers, enthusiasts, optimists and friends. We love our work and we love saying yes. We are not here to reinvent the hotel, but to readdress its conventions to keep them fresh, energised, human. We’re always looking for interesting minds, skilled thinkers and good dancers to join our small, hand-selected team.

We seek out local artisans and talent to drive the property’s development and we believe in a better way of doing things, no matter the scale. We represent egalitarianism, authentic, natural hospitality and run our business through integrity and good relationships with people. We're emphatic about art and creation. With everything we do, we try to collaborate with and celebrate people whose work inspires us.

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.