Sales Advisor - Saffron Walden

Saffron Walden, Essex
02 Sep 2019
30 Sep 2019
Full Time

Sales Advisor - Lord Butler Leisure Centre                           

Full Time - 39 Hours


  • To exceed all site and personal membership sales targets
  • Drive, motivate, inspire and manage the sales team to exceed all their targets
  • Assist the customer in making the best decision for them


1. Undertake the daily management of and full responsibility for all the companies’ sales policies and procedures. These include:

  • Lead generation plan concept and execution
  • Period strat
  • Sales team rota
  • Recruitment of Sales Advisors
  • Effective & efficient use of HubSpo

2. To achieve/exceed all personal sales targets set for both unit sales and Joining Fee, pro rata, 1Life APP downloads, POS referrals & HubSpot compliance.

3. To assist the team in achieving the overall target for the site

4. To exceed all minimum performance criteria in respect of:

  • New contacts
  • Total contacts
  • Appointments set
  • Tours held
  • Membership sales
  • Referrals achieved

5. To achieve the minimum ratios as stipulated. Te required ratios/performance are:

  • New contact to appointments 35%
  • Appointment to show 65%
  • Tour to close 80%
  • Sales to referral 100%
  • Sales mix (i.e. the % of DD sales onto a contract) meets the site specific target
  • Sales Yield

6. Execute local lead generation plan, ensuring all new leads are given a 1Life card and their data recorded correctly onto HubSpot, in accordance with GDPR guidelines.

7. Attend all national and regional sales training/conferences

8. To conduct 10 minute meetings with line manager every day

9. To diligently and effectively embrace all national sales and referral campaigns with passion and energy

10. To follow and adhere to all aspects of the sales systems as advocated through all training received and related sales manuals issued

11. To enter onto the relevant software system all the details required to set up the membership correctly including the photo of the new member

12. To actively make use of promotion/selling tools with in the sales system to maximise appointment/sales volume

13. Timely and accurate delivery of sale reports

14. Ensure all products sold are done so charging the correct fee’s as stipulated by your centre prices unless otherwise directed as part of a central/Local promotion endorsed by the company.

15. To be aware of and follow company policy with regard to the Staff handbook and Safety guidelines.

16. To always be an ambassador for the brand

CORE QUALITIES & BEHAVIOURS (1Life Performance Framework)

In addition to the Key Responsibilities, 1Life has identified the core qualities and behaviours required from all colleagues for the successful delivery of our Mission, Vision, Values and commercial goals. These can be found in the 1Life Behaviour Framework and this role is required to achieve at Level 3 with particular focus on the following areas:

  • Planning for success
  • Owning the issue
  • Developing our skills and issues

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