Operations Director - Birmingham
PT Academy is one of the fastest growing fitness education company in the UK. Following phenomenal growth, PT Academy has the largest coverage in the UK with the highest number of assessment centres. We are now recruiting for an Operations Director to assist with our continual expansion.
The Operations director will be responsible for improving the productivity of an organization. You will be responsible for managing our team of employees, be a good problem solver, and exhibit leadership qualities.
Roles and responsibilities:
- Ensuring that as a business has the best working environment and processes.
- To manage the implementation of business guidelines and strategies, working with other department heads to ensure everything runs smoothly and in accordance with any guidelines.
- Ensuring financial targets and other agreed targets are met in all departments
- Reviewing working practices to ascertain if it is successful and if not, devise an alternative
- Making sure safety regulations are followed
- Keeping employees motivated and organising appropriate training
- Investigating customer satisfaction and reporting any issues
- Working with department heads and senior management to get the best performance from staff
- Driving the business to increase profits
- Working with legal departments on any matters that occur
- Reviewing and approving equipment needs