The National Trust

Offsite Engagement Officer - Ambleside

Low Wray, Ambleside
£15,066 per annum
18 Nov 2016
08 Dec 2016
Job Type
Full Time, Part Time

Offsite Engagement Officer x 2

Do you love working with people from all ages and backgrounds? Can you engage with people quickly and share your passion for our cause? We need enthusiastic, sales focussed, friendly people to be part of our off-site engagement team. As an Off-Site Engagement Officer, you’ll be an ambassador for everything we do at the National Trust, and you’ll share your excellent knowledge with members of the public, in a way that introduces us to new audiences, and engages with people who may not be aware of us and the benefits of being a member.

What it's like to work here

A mock gothic castle on the shores of Lake Windermere, this property was unusually acquired with no content or collections. In place of grand possessions, the rooms host an array of family-friendly activities and we are looking for imaginative and engaging people who will help make a trip to Wray Castle memorable for our visitors. With outdoor activities including den building and trails, you will need plenty of energy and enthusiasm if you’d like to work here.

What you'll be doing

As the largest conservation charity in Europe we work hard to raise funds, so that we can continue to care for all the heritage in our care. Members and visitors are a significant part of what we do, and engaging with new audiences will help us achieve our targets to grow our membership each year.

Working alone, in community locations, such as farmers’ markets, town centres and country shows, you’ll be asked to confidently sell membership, talk to people about our thriving holiday cottage business, as well as volunteering opportunities and local events happening all year round. You’ll also be responsible for answering queries, talking about the amazing work we are doing, promoting local projects and our national strategy.

Please note the successful candidate will start their employment after Christmas

Please note, for this role you'll need to get to our off-site locations, so you’ll need a full valid UK driving licence.

Who we're looking for

This job is all about providing a service and selling the benefits of the National Trust. To be fantastic in this role you’ll need:

  • Genuine enthusiasm for working with people
  • Excellent customer service skills
  • The ability to work to sales targets, and confidently sell our membership benefits
  • Good understanding of the National Trust and what we do
  • Confidence in your own ability to manage your time, and able to use your initiative
  • A willingness to learn new skills, and a can do attitude
  • Some cash handling experience

The package

Looking after you

  • Health cash plan – from as little as £2.81 per month for you and your dependents
  • Pension contribution match up to 10%
  • EAP and proactive Health and Wellbeing
  • Discounted gym membership

Looking after your career

  • Grow your career through professional training courses across the Trust
  • Develop your skills with an internal secondment
  • Pay review linked to values and behaviours, commitment to progression
  • Income protection due to illness

Unique to Us

  • Work in some of the most beautiful, iconic and unique locations in the UK
  • Free entry to NT properties for you, a guest and your children (under 18)
  • 20% off in our retail and catering outlets
  • Discount up to 35% off a National Trust holiday cottage booking