Recreation Assistant, Basingstoke Aquadrome
Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos. We improve services by managing people, processes, technology and assets more effectively. We advise policy makers, design innovative solutions, integrate systems and - most of all - deliver to the public. Serco supports governments, agencies and companies who seek a trusted partner with a solid track-record of providing assured service excellence. Our people offer operational, management and consulting expertise in the aerospace, defence, education, health, home affairs, local government, science, technology, transport and the commercial sectors.
Basingstoke Aquadrome has a wide range of facilities offering an excellent choice of sporting and leisure activities. The facilities include a fitness suite, swimming pool with flumes, rapids and splash pools. There is also a workout studio, health suite and café. The Aquadrome is open from 6 am to 10 pm Monday to Friday and 7 am to 8 pm Saturday and Sunday.
What your role will be
Serco Leisure is recruiting a Recreation Assistant to work full time (40 hours). You will work within the centre ensuring customer care and safety together with high standards of service are delivered at all times. You will be responsible for the supervision of specific activities, maintaining high standards of cleanliness and the safe handling and set up of equipment.
You will provide supervision of the swimming pool and dry-side activities and ensure equipment is set up. You will have a full product knowledge of the services and activities available, monitor customer use to ensure unsafe practices are promptly dealt with and reported accordingly. Undertake cleaning tasks as required to ensure the centre is well presented and monitor standards of cleanliness in customer critical areas such as changing rooms and toilets.
You will hold a current National Pool Lifeguard Qualification (NPLQ) or equivalent, together with a first aid at work qualification and National Pool Plant Operators Certificate.
In line with Serco Leisure’s policy, all employees will have a DBS disclosure at an appropriate level.
On occasion we receive significantly more applicants than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Serco is committed to equal opportunities and requests any potential applicant to contact the Serco Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application should the closing date of the advertisement be brought forward.