Reception Team Member - Leeds
Reception Team Member
As a Reception Team Member, you will ensure that the highest standards of hospitality and welcome are demonstrated at all times on front desk in the hotel. Your key responsibilities will include check in and check out of guests, billing, messaging and guest relations. You will have a good knowledge of the hotel's facilities and services and will pass this information on to the guest whenever the possibility arises, in order to maximise hotel sales.
The successful candidate must be able to demonstrate that they can multi task effectively, be enthusiastic and positive in their nature and have an excellent telephone manner. The successful candidate will also ideally have previous experience of working in a receptionist role ideally within a hotel environment. Previous experience of using Opera Fidelio or another Hotel PMS system is advantageous.