Deputy Manager - Luton

Luton, Bedfordshire
£19,500 - £23,500 per year
13 Oct 2016
03 Nov 2016
Mr Yates Luton
Job Type
Full Time

Assistant Manager, Deputy General Manager or Deputy Manager - What ever you call yourself there's one thing for sure... We need you to be able to lead from the front on every shift. Being the key support to the General Manager means that you need to be there for your team and guests at all times. Steadying the ship, making sure all is fine, the team are clear on what needs to be done whilst having fun and ultimately your guests are having a great time. Big smiles, engaging personality and a genuine, authentic way about you to keep everyone happy - this role is guaranteed to be challenging each and every day and never, ever dull! And if you are hungry for success our Accelerator programme ensures our best Deputy Managers get the development they need to take on their first General Manager position.

We are the largest privately held Pub and Bar operator in the UK and we are looking for an experienced Deputy Manager to join our team to assist the General Manager in improving all aspects of the business. As a Deputy Manager, you will need to be able to demonstrate passion and energy to deputise in the absence of the General Manager and lead the team.

Main responsibilities include:

  • Conduct appraisals and produce development plans for team leader and team members; develop team members to team leader position
  • Assist the general manager to train, coach mentor and motivate team members
  • In the general managers absence, attend area meetings and feedback any relevant information to the management team and team members
  • Deal with team member performance issues and escalate where appropriate
  • Hold pre-session briefings as and when appropriate
  • Take responsibility for own training
  • Have knowledge and understanding of competitor activity and assist with implementing and driving promotions
  • Understand the pub’s budget and manage expenditure accordingly.
  • Demonstrate good understanding of the P&L
  • Lead by example to ensure that the highest possible levels of customer service are delivered by the team at all times
  • Service and standards are implemented and adhered to by team.

In return, we can offer you a competitive Deputy Manager package with an uncapped bonus scheme, an award winning development programme along with some great incentives. You will also get 25% discount for you and your entire party in all our bars and venues and access to our Stonegate discount scheme that gives you money off hundreds and brands and services