The Langham, London

Waiter / Waitress - The Langham, London

Central London
Competitive Salary
03 Nov 2016
05 Nov 2016
Job Type
Full Time


The Langham, London is currently looking to recruit a Waiter/ess in our Palm Court lounge. The dazzling Palm Court is famed as the place where the tradition of afternoon tea was born over 150 years ago, an indulgence that lives on today as Tiffin at The Langham.  All day light dining is served with timeless elegance and as the work day becomes evening time, the change of day can be celebrated with your choice of your favourite fizz from an extensive Champagne list and served in a striking bespoke coupe glass.

As a Waiter/ess in Palm Court, your main role will be to –

  • welcome guests to Palm Court in a friendly and engaging manner
  • provide prompt, friendly and efficient service
  • deliver service according to the Forbes standards
  • be familiar with all food & beverage items on the menu
  • maximise sales opportunity for food & beverage, upsell where appropriate
  • demonstrate your passion in Palm Court and personalise and engage with your guests
  • be responsible for ensuring bills are dealt with accurately
  • ensure that you adhere to health and safety matters

The Langham, London offers a wide range of benefits which will include:

  • uniform and meals on duty
  • annual holidays of 4 weeks plus bank holidays
  • life insurance of twice the annual salary
  • season ticket loan
  • complimentary and discounted accommodation across Langham Hospitality Group
  • company pension plan
  • learning and development opportunities
  • eye care vouchers
  • colleague recognition system
  • discounts on food & beverage and Chuan Spa treatments/products
  • bespoke discount and reward schemes
  • Employee Assistance Programme that is free to use
  • many other exciting benefits are offered

The Langham London, London’s Original Grand Hotel and flagship of the international Langham Hospitality Group comprises 378 luxury bedrooms and suites, the acclaimed Roux at The Landau and Palm Court restaurants, the Artesian Bar, extensive Conference & Events facilities and Europe’s first Chuan Spa. The team at the hotel prides itself on creating enchanting encounters for our guests and we’ve been doing so since 1865.


  • excellent knowledge of food & beverage, in particular afternoon tea  
  • previous experience in a similar 5* environment
  • flair, passion and a conscientious attitude
  • confidence, professionalism and engaging personality
  • ability to think outside of the box to surprise and delight our guests
  • excellent attention to detail
  • clear conversational English language, knowledge of foreign languages is beneficia