Retallack Resort & Spa

Assistant Housekeeping Manager

Cornwall, St Columb
11 Oct 2016
02 Nov 2016
Job Type
Full Time

Assistant Housekeeping Manager

Full Time

Cornwall, St Columb


Who we are

Retallack is a five star luxury resort and spa in Cornwall, Set in 100 acres of peaceful lakes and Cornish countryside the resort has plenty going on and offers much more than your average holiday home. From indulging in dinner, to relaxing in the spa, working up a glow in the health club, having fun on the Flow Rider or splashing around at Retallack Wake Park, we have it all.

The Position

Do you have what it takes to oversee the busy housekeeping department? We have a position for an Assistant Housekeeping Manager to come and join us at Retallack Resort. As Assistant Housekeeping Manager, you will support the Housekeeping Manager in the smooth running of the housekeeping department and deputise for them in their absence.


  • Responsible for supervising the day to day activities of the internal housekeepers, checkers and all outsourced housekeeping
  • Ensuring all housekeepers and checkers are trained on the department standard operating procedures and health and safety
  • Ensure all housekeepers daily work lists are compiled 
  • Provide leadership, support and motivation to the housekeeping team and ensure we maintain high standards of excellence
  • Ensure all maintenance, repairs, stains and carpet repairs are reported to the Maintenance  Manager 
  • Ensuring all guest requests are carried out

The Person

  • Excellent communication skills (written & verbal)
  • Must have previous experience within a similar role
  • Outstanding customer service skills
  • Should have a dedication to high standards and excellent eye for attention to detail
  • Must be computer literate, working with reservations software, word and excel is required


  • 21 days holiday plus bank holidays
  • Free onsite parking
  • Discounted rates on leisure facilities, Thalgo Spa, Green Room Restaurant, Wake/Aqua park and Flowrider

Additional Information

  • Offers are subject to suitable references and DBS check

The closing date for this position is 27/10/16