Britannia Hotels

Inbound Sales Advisors - Altrincham

Competitive Salary
11 Oct 2016
07 Nov 2016
Job Type
Full Time

Reservations Centre, Hale

Britannia Hotels is the fastest expanding independent UK hotel group, currently we have 51 hotels (and growing) and 6 Pontins Holiday Parks. A fiercely independent, innovative and thriving company, our success has been built on the can-do attitude of the people who work for us.

Role Title:           Inbound Telephone Sales Advisor


Main Responsibilities

  • You will be required to respond to customer’s enquiries giving accurate pricing information in order to maximize sales within the sales centre. You will need to be flexible in your working hours and maintain the company standards set.

    Person Specification

  • Previous experience in telephone work, sales or customer services preferred.
  • Previous computer based work experience preferred.
  • Basic computer skills essential.
  • Must have an excellent telephone manner and be clearly spoken.
  • Must be able to process, retain and recall information accurately during telephone conversations.
  • Good personal organizational skills.

Employee Benefits

  • 28 days holiday including bank holidays per annum
  • Discounted weekend breaks
  • Regular Appraisals
  • Pension Scheme
  • Meals on duty
  • Uniforms (Hotel based staff only)
  • Accelerated promotion prospects

Britannia Hotels are an Equal Opportunities employer and applicants from non-EEC countries will require work permits or permission to work issued by the Home Office.