Team Leader - The Kedleston Country House, Derby
Team Leader @ The Kedleston Country House
Who are we?
We are Derby’s local brewer with an award winning beer across every Beer Style, a family run craft business with over 30 years brewing expertise in producing handcrafted premium real ales. We see a growing pub estate as a crucial part of our growth plans, to date we have acquired and fully renovated three pubs winning numerous awards.
We are passionate about quality and individuality, each of our venues are individual with their own style, drink and food offering. Our current venues include a specialist drinks pub (The Tap), a quirky city centre venue (Greyhound) focused around craft beer and street food and a destination cosy village pub (Queens Head) focused around great drinks and tasty Gastro style food.
Across all our pubs we are passionate about food and drinks selection we only sell the finest drinks and produce the best homemade food, which is made from scratch using the finest locally sourced ingredients.
The Kedleston Country House is something completely different, located on the Kedleston estate in a grand Georgian building designed in a modern country house style, the venue includes a relaxed drinking area, a 75 cover restaurant, an Orangery suitable for private hire, weddings or additional restaurant space of 75 covers. In addition there is a formal Georgian Gardens capable of housing Marquee Weddings of up to 200 guests. All this whilst accommodating 5 boutique hotel rooms.
As a team leader at The Kedleston, you will be responsible for assisting the management team in all aspects of the day to day running of the venue, including cellar work, ordering, taking deliveries, back office & bar work and of course hosting our guests. The main role will be overseeing staff on shift whilst remaining hands-on You will be part of a management team and will be the first port of call for management to communicate to so they can rely on you to distribute duties accordingly between your team. As a fast growing company we look to promote from within so would be looking for a candidate with experience and ambitions to progress in the future.
Who are we looking for?
An experienced front of house professional, who used to a premium high quality retail offer, who is enthusiastic & passionate about offering great service and consistently quality food and drinks to all our guests. A hard working motivated and committed individual, with great attention to detail, good numeracy & language skills, who thrives in a busy environment, whilst still finding time to offer great service every time. With experience in high quality food led venues, whilst also possessing strong cellar management skills including of course real ale, although training will be provided for the right candidate. A track record in delivering excellent customer service, a real passion for great food and drinks with extensive beer, wine and spirit knowledge and a genuine interest in cocktails, qualifications will be looked on favourably although training will be given for the right candidate.
A great people person with excellent communication skills, who is hands on and enjoys working from the front, capable of leading and inspiring a team. A passion for quality, initiative & a good sense of humour are all vital.
Responsibilities of the role
Ensuring service standards are always maintained and guests always receive a great consistent experience time after time. Day to day running and initiative to ensure the business meets its full potential. Any applicant must always embody the standards for the outlet and strong knowledge and experience in overall drinks, real ale management although training will be given for the right candidate, service standards, numeracy skills and IT literacy are fundamental to the role. You would be expected to be comfortable running shifts and the venue in the absence of the senior management.
Hours of work
Due to the nature of the business the candidate must be flexible in terms of hours which will include evening and weekend work.
Benefits & Package
The salary for the role is up to £16,000 depending on experience plus tips and bonus.