Guest Solutions Team Member - Bourne Leisure Support Centre - Hemel Hempstead
At Butlins we help hard working families to re-discover their sparkle on every break they take with us.
Our Guest Solutions Team Members are here to support our guests to experience a holiday that exceeds their expectations and therefore need to have a great problem solving attitude at all times.
As a Guest Solutions team member you will be interacting with our guests on whichever platform they chose to contact us whether it is telephone, email, letter or Social Media after their holiday. You'll be responding to a range of feedback, queries, and questions to ensure they remain guests that will come back to have breaks with us again and again.