Receptionist – London
Every person within Fortnum & Mason plays a valuable part in ensuring we continually strive to be better and make a significant contribution in driving the success of the business. Our Receptionists do exactly that. Being the first point of contact for all customers for our new Gentleman’s Barber Shop, you act as an ambassador for Fortnum’s.
This new opening of our Gentleman’s Barber Shop will complement our already successful Bamford Haybarn Spa in our Ladies department. Our Men’s department has everything to keep the discerning gentleman happy. We are looking for a personable and polished receptionist to join our Barber Shop team and work alongside our Master Barber.
The successful candidate will have an understanding of the hospitality industry with the enthusiasm and passion to uphold Fortnum & Mason’s reputation and standards. This is a great opportunity for someone who is looking to further their career and be part of a new venture with opportunities to develop within an iconic British company.
Your main duties are made up of routine customer enquiries, welcoming customers, making bookings, preparations of cold beverages, upsell key grooming products and any administrative or customer-facing responsibilities. Therefore the successful candidate will have strong communication skills, with a genuine interest or knowledge for men’s grooming products and experience with using Salon Iris would be desirable.
In return we offer a satisfying and welcoming working environment along with a competitive benefits package, including staff discount from date of joining.
This is full time opportunity working Tuesday to Saturdays. To be considered for this role, please apply today.