The Langham, London

Conference & Events Head Waiter/ress- The Langham, London

Central London
Competitive Salary
03 Nov 2016
05 Nov 2016
Job Type
Full Time


The Langham, London is currently looking to recruit a Head Waiter/ress in our Conference & Events department. The Conference & Events team caters to modern business needs, affording clients with seamless service, anticipating every requirement with flexibility and flair as well as skills honed with service that has spanned three centuries. From intimate gatherings in the charming Private Carriage Rooms or state-of-the-art Meetings Rooms to extravagant banquets, you will look to deliver magical occasions for our clients, be it breakfast meetings, conferences, canapé receptions or special celebrations.

As a Head Waiter/ress, your main duties and responsibilities will be to :

  • ensure meeting spaces are set up according to clients’ needs
  • supervise the events under your care, ensuring the highest standards of service are executed
  • assist with on-the-job training of Langham casuals and agency waiting staff
  • plan ahead for the week’s events
  • maintain effective communication within the department, relating to colleagues or guests

The Langham, London offers a wide range of benefits which will include:

  • uniform and meals on duty
  • annual holidays of 4 weeks plus bank holidays
  • life insurance of twice the annual salary
  • season ticket loan
  • complimentary and discounted accommodation across Langham Hospitality Group
  • company pension plan
  • learning and development opportunities
  • eye care vouchers
  • colleague recognition system
  • discounts on gym membership, food & beverage and Chuan Spa treatments/products
  • bespoke discount and reward schemes
  • Employee Assistance Programme that is free to use
  • many other exciting benefits are offered

The Langham London, London’s Original Grand Hotel and flagship of the international Langham Hospitality Group comprises 378 luxury bedrooms and suites, the acclaimed Roux at The Landau and Palm Court restaurants, the Artesian Bar, extensive Conference & Events facilities and Europe’s first Chuan Spa. The team at the hotel prides itself on creating enchanting encounters for our guests and we’ve been doing so since 1865.


The ideal Head Waiter/ress will have:

  • previous experience in a similar 5* environment
  • strong leadership and operational skills
  • good command of English and communication skills
  • flair, passion and a conscientious attitude
  • excellent focus on customer service
  • flexibility to work different shift patterns