General Manager - Malmaison, London
The clue to Malmaison’s distinctive character is our passion for creating memories in an aspirational lifestyle brand.
Malmaison is flirty, sexy and sophisticated. Inviting and seductive. Our customers feel special. They’re all celebrities in our eyes, and deserve VIP treatment.
Our locations also make us very different from other UK hotels. Guests might find themselves checking into a converted church, a former prison, a hospital, or even a Royal Mail sorting office.
Each hotel is a unique transformation, designed with a bold, adventurous vision of luxurious hospitality
Deputy General Manager:
In this role you’re a real organiser, who loves leading and motivating your team. As Deputy General Manager your role involves taking responsibility for ensuring the smooth running of the day to day operations of the hotel. You will also be required to work closely with all department managers in people management, finance and budgeting, sales and revenue management. You will be required to manage the hotel in the absence of the General Manager. You will be expected to ensure that our guests receive amazing hospitality at all times, that all staff are able to deliver service exceeding guest expectations and enhancing the guest journey at every opportunity. You will have previous experience in management with a sound knowledge of food and drink in a similar sized property. Deputy General Managers must have excellent communication skills, be a team player and enjoy a hands-on role. You must have passion for hospitality and deliver service with a smile.
In return you get to work for great brands with like minded people with an award winning benefit package including:
- A range of fabulous flexible benefits to help you outside of work – including health & life insurance.
- A contributory Pension Scheme
- A Childcare scheme providing tax credits on any childcare you may be paying.
- Service Charge (department specific) which will be performance driven
- Free uniform
- Annual People Awards
- Amazing People Engagement and Activity Plan
- Employee assistance scheme to help you navigate through life’s challenges
- Generous holiday entitlement
- Fantastic company discounts including staff rates & Food & Beverage discounts at all of our exciting location
When you want to be looked after properly, where better than in a nurses home? Of course, Matron moved on long ago, and at today's Malmaison London, there isn't a hospital corner in sight. Instead, London Mal has been stunningly converted into the finest boutique hotel in London, right on the edge of trendy Clerkenwell. You'll find the most creative cocktails in the capital waiting for you at MALBAR and the most cosmopolitan food in town at Mal Brasserie. That's before you make your way to the hippest suites in the square mile, or one of the coolest rooms in the smoke. The Malmaison London? What a capital idea!