Service Team Members - Imperial Wharf, London

Imperial Wharf, Chelsea
30 Sep 2016
30 Oct 2016
Job Type
Full Time

Service Team Members – Imperial Wharf, Chelsea

Alex Fitness is the industry's latest fitness phenomena!

Alex Fitness delivers unparalleled service levels to our members. We do not compromise on bringing in the very best instructors. We search the industry for the exceptional personal trainers and studio instructors, putting member experience at the forefront of our community. Alex Fitness has aggressive expansion plans, with a methodology of developing and nurturing staff enabling them to become the management of the future.

We are currently hiring full time members at our Imperial Wharf Chelsea & Fulham site.


We are always looking for full time and casual service team members who are energetic, dynamic, customer focused individuals to join our service team. Placed at the heart of our business the service team will lead our member experience. Helping to provide informative support and encouraging our members to experience everything Alex Fitness has to offer.

The service team will be responsible for answering telephone queries, administration, membership sales, studio management, telephone and face to face sales, member inductions and opening/closing duties, which includes shift operations. The service team role will include working with the club manager on monthly club events, outreach corporate sales, health assessments and member engagement. This hugely rewarding, varied and important role requires individuals with a passion of fitness and experience within customer service. You must enjoy a sales in environment, enjoy working in a fast paced environment and poses excellent organisational skills.

There is a vast amount of opportunity to grow within the business developing knowledge allowing you to gain the right experience for club management, personal training or studio instruction. Alex Fitness has a strong philosophy of staff training and development with weekly team meetings, group staff training, support, mentoring and the opportunity to attend external courses and gain new qualifications.

We expect Alex Fitness staff to poses a can do attitude, and an individual that will always go over and beyond normal industry standards, we hope to engage our members with an unparalleled experience that is driven from the service team.

Essential Criteria:

  • Sales experience

Desirable Criteria:

  • Level 3 personal trainer qualification
  • Full and valid first aid qualification

Apply by completing a CV with a profile picture. Include information on your current fitness and training background.

Hourly rate: £8.50
Full Time: 40 hours

Casual: adhoc hours likely shifts include 1750-2230 weekdays & weekend work.

Rota shift work incorporating opening/closing and some weekend work