Food Retail Operations Manager - London

£28,000 - £32,000
28 Sep 2016
26 Oct 2016
Job Type
Full Time

Food Retail Operations Manager - Exciting New Concept - Job Summary

We are currently recruiting for a talented and experienced Food Retail Manager for an exciting operation in a busy Conference & Events venue in London. The ideal candidate will be highly flexible in their approach, having experience of branded high street restaurant management or F&B management, as well as having an absolute passion for quality service delivery.

As the Food Retail Ops Manager you will work with an outstanding team who will look to you to set the standard and lead by example, they will be energised by your passion to deliver consistently great customer service and food. You will have P&L responsibility and be accustomed to working to targets that include GP, and sales. If you are passionate about delivering great service and great food for a variety of clientele, combined with a high commercial pedigree then this role could be just for you... and if that wasn't enough this is a day time focused operation only.

Food Retail Operations Manager - Exciting New Concept - Role Responsibility

  • To motivate and lead employees to perform their roles to a high standard, leading by example at all times
  • To control and monitor the financial performance of the units and to maintain costs within budgeted targets
  • To meet the demands of the customers by providing exquisite service and food
  • To establish and maintain satisfactory relationships with individuals at all levels both internally and externally
  • Manage high profile conferences & events to an exceptional standard
  • Ensure all special events are completed to the required standard of food and service and are also undertaken within budgeted costs
  • To implement and maintain exemplary levels of standards of hygiene, health and safety, auctioning where necessary
  • Deliver financial results though leading and supporting your team in delivery of their KPIs
  • To continually drive towards service excellence, customer satisfaction and delivering innovation in all areas
  • Coach, develop and lead a team of 20+ to provide exceptional service
  • Managing stakeholder relationships in a commercial and compliant manner

Food Retail Operations Manager - Exciting New Concept - The Ideal Candidate

  • Refurbishment experience or business rebranding
  • Experience of branded restaurants or bars with a strong food offering
  • Experience of managing budgets including labour & P&L Highly effective communication and interpersonal skills
  • Clear and effective leadership style
  • Experience of managing sales volumes of circa £30k per week
  • Excellent time management and organisational skills
  • Strong ability to build professional partnerships and communicate at all levels, particularly at senior client levels
  • Ability to set high standards, achievable through striving for continuous improvement
  • Ability to work effectively as part of a team

Detail2Leisure is acting as an employment agency. We are the chosen recruitment partner for many of the UKs leading Contract Catering and Facilities Management companies.