Hollywood Bowl Group

Deputy Manager - Hollywood Bowl, Surrey Quays

Surrey Quays
Up to £26,000 (OTE £32,000) plus lots of great benefits
23 Sep 2016
21 Oct 2016
The Original
Job Type
Full Time

Deputy Manager - Hollywood Bowl, Surrey Quays

Are you ambitious? Do you want to be part a successful Leisure business that offers you all the opportunities you need to develop your career in management?

If you’re looking for a Deputy Manager role that gives you more variety, challenges and opportunity than ever before, Hollywood Bowl Surrey Quays is definitely the #Place2B. 

Here at The Original Bowling Company our success, growth and innovation has enabled us to become the market leader in our sector. With 54 Hollywood Bowl, AMF Bowling and Bowlplex Centres across the UK and an exciting future ahead of us, could this be the right time for your next career move?

There really couldn’t be a better time to join us at Hollywood Bowl Surrey Quays as we have recently undergone a fantastic £250,000 refurbishment. The redesigned ‘new generation’ Centre now includes a brand new Hollywood Diner, serving handcrafted burgers, gourmet dogs, freshly made shakes and American classics from the new menu, as well as a brand new booth bar, serving house speciality cocktails and housing a pool table area.

About the Role:

As Deputy Manager you will be fully accountable for the department but also provide a key support to the Centre Manager in overseeing the day to day operations of the whole Centre operation. You will also;

  • Be responsible for managing all Food and Beverage Departments including the Hollywood Diner, Bar and various events including Birthday Parties.
  • Involved in team recruitment, training and development, ensuring the delivery of exceptional service standards and customer focus.
  • Be responsible for driving sales and revenue opportunities whilst controlling operating costs and working within department budgets.
  • Lead the team from the front, but also be on the floor at key times ensuring that our customers are happy and safe 

About you:

  • We are looking for someone who already has a Deputy Management background from within the leisure or hospitality industry to focus on food and beverage.
  • Enthusiastic with a hands-on approach, your excellent attention to detail will enable you to enhance our customers’ visit – you’ll need to surprise and delight them at every opportunity and create lasting memories.
  • You will have a vibrant and driven personality, driving your team to be as best as they can be and provide a proactive and buzzing environment for everyone who visits the centre.
  • At least 18 months’ experience in a fast paced, customer facing management role
  • Passionate about delivering outstanding customer service
  • Willing to work late nights and weekends
  • Ambition for success.

The benefits and rewards:

We encourage all of our people to develop their careers and to be the best they can be. That’s why we ensure that we train our teams to the highest standards through on and off job training. As well as great career development, you’ll also receive:

  • Bonus of up to 15% of basic pay
  • Uncapped Out-performance Bonus, paid annually – last year some of our managers received as much as £9,000 bonus!
  • 28 days’ holiday, increases with length of service
  • Healthcare Cash Plan
  • Free Bowling.. of course
  • A range of discounts with hundreds of Global Brands
  • Access to discounted gym membership
  • Childcare voucher scheme
  • Discounted food whilst on shift

We also offer a 12 month fast track General Manager in Training programme to all Assistant and Deputy Managers wanting to progress their career.  The programme offers real exposure to what is required to run a busy and successful Centre.

Be quick – we don’t want you to miss out on this great opportunity to become part of our team.