Haulfryn Group Ltd

Operations Manager - Penzance, Cornwall

£22,000 per year + bonus, benefits
23 Sep 2016
20 Oct 2016
Haulfryn Group
Job Type
Full Time

Operations Manager – Praa Sands Holiday Park

 £22,000 per annum + bonus + benefits

Position Description

We are looking for an Operational Manager to join our leadership team at our stunning Praa Sands Holiday Park near Penzance.  You will report to the General Manager and take accountability for the departmental results in Food and Beverage, front of house & Leisure, as well as supporting the Housekeeping and Maintenance teams to ensure we deliver an exceptional and consistent service to our owners and holiday makers.

You’ll already have extensive operations experience gained in the service industry, ideally from within the leisure or hotel sectors. With an exceptional record of managing people, you will also be able to demonstrate that you possess outstanding prioritising, organisational, motivational and communication skills.

Required Experience

We’re looking for a self-motivated, proactive, customer and results driven individual who will establish exceptional working relationships and trust across our teams, holiday home owners, residents and Golf and Gym members.  Ideally you’ll have skills in the following areas:

  • Relevant experience of in a management role, ideally in the holiday park sector

  • Proven ability of recruiting teams

  • Proven achievement of KPIs and budgets.

  • Proven record of creative solutions to customer suggestions and concerns.

  • Group training

  • Health & Safety Management

  • Sound understanding of food and beverage operations is a must

  • Experience of contractor management

  • Works well under pressure with deadlines and targets

  • Ability to build rapport quickly with a variety of individuals

  • Computer literate, word and excel, proven ability to adapt to new systems and develop processes

  • Excellent written and verbal English

    In line with requirements of the Asylum and Immigration Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

    Hours: 45 hours per week including weekends to suit the needs of the business. 

    Salary & Benefits

  • £22,000 per annum + bonus  

  • Massively discounted holidays on our holiday parks

  • On-line discount scheme to many high street and leisure outlets

  • Pension Scheme

  • Employee Assistance Programme

  • 30 days holiday

*Benefits are non-contractual and may be dependent on the job role and status.

Live-in with substantially discounted accommodation is available if required

Employer Description

Haulfryn, the UK’s leading family owned Holiday and Residential Park business, currently owning and managing 27 holiday and residential parks.  Priding ourselves on a quality product and excellent level of service is essential to our growing business that is now in its 80th year. Praa Sands offers an amazing range of holiday accommodation, superb leisure facilities and the delights of the Cornish Coast on your doorstep with indoor swimming pools, gym, and golf course.

Praa Sands Holiday Park, Praa Sands, Penzance, TR20 9SH