Team Leader - Mecca Bingo Acocks Green- Come and Play at Our House!!!
Supporting and contributing to the effective operation of the business and ensuring that the club is clean tidy and ready for operating both front and back of house Ensuring that the highest level of customer service and satisfaction are achieved.
Mecca Bingo is a household name throughout the UK. Mecca brings together great games, great food and great service together to deliver a truly unique experience. Whether in club or online, it’s our mission to deliver huge amounts of fun to every customer! Think you'd like to come and work at our house?
A great opportunity has arisen in Mecca Acocks Green for the role of Team Leader. This is a real opportunity to be a part of a business which doesn't just care about its customers, but cares about its team too. You don't need to know anything about Bingo, but you do need to know exactly what it takes to deliver first rate customer service without compromise! If you know how to make every customer visit a "Full House", this is the role for you.
Previous experience in food and beverage would be a major advantage for this role as you will be supporting and contributing to the effective operation of the business with particular responsibility for preparing and serving food and maintaining a clean working area. Also required are both cash handling and using an EPOS till. Flexibility and excellent customer service essential, Monday through to Sunday.
The role holder will be accountable for:
Supporting the General Manager (GM), and in their absence the Duty Manager (DM), with supervising departmental performance on a session-by-session basis, ensuring that the highest standards are maintained and that revenue targets are achieved.
• Excellent customer service skills.
• The ability to deal with a number of different issues.
• The ability to relate to different customers.
• Previous experience in leisure or retail.
• Previous customer service experience (internal or external but must be able to demonstrate experience and how it can be applied in Mecca.)
So why join our team??
Not only is it a fun place to work with great training and excellent career opportunities, there are a lot of great benefits of being part of our team. This includes discounted shopping on many High Street stores like Debenhams, Tescos, Iceland, Ikea, B&Q!! Discounts on many popular restaurants, holidays, insurance, to name but a few! If you would like to know more, then apply to join our team, what is stopping you???
Applicants must be over 18 and have proof of right to work in the UK